AE
Abigail ECommunication and expectations could have been better managed for the time the bus would be arriving.
Ha Giang to Hanoi, Bus Royal Cabin, Good Morning Cat Ba Bus (Good Morning Cat ba), Feb 8, 2026
GH
Guro HHad to wait way to long for the pickup
Ha Giang to Hanoi, Bus VIP Sleeper 41, Truly Hagiang, Jan 31, 2026
WR
Wanda RThe bus came sooner that expected but despite that was late to Hanoi. Wish we had more toilet stops. AC broken- couldn’t change anything
Ha Giang to Hanoi, Bus VIP 22 Single Cabin, Ha Tuan Buslines, Dec 18, 2025
MB
Mathieu BAround 3am (2h before scheduled arrival) the bus stopped and an announcement in Vietnamese was made. Since we had not arrived yet, i went back to sleeping. A few minutes later we were woken up abruptly and shouted at by a bus driver in Vietnamese, signaling that we had to get off the bus. But we hadn't even arrived at the destination. This was very unprofessional and made us feel really bad. Eventually someone else came and told us the journey would continue in a limousine.
Ha Giang to Hanoi, Bus VIP Cabin 24, Daiichi Travel, Dec 12, 2025
MD
Maria DBus left on time,and we stopped every 2-3 hours. We got water, AC was working and they gave details about each stop
Ha Giang to Hanoi, Bus Single Royal Cabin, Bang Phan, Nov 27, 2025
MD
Manvinder DTook a lot longer than expected and arrived very late
Ha Giang to Hanoi, Bus Cabin 24, Vin Bus, Nov 26, 2025
MC
Mrs. CThe pickup was easy as planned and the drop off was also as planned. Overall a good experience.
Ha Giang to Hanoi, Bus Single Royal Cabin, Bang Phan, Nov 22, 2025
LH
Liv HWe stopped, soooooo many times for the drivers to load on and off different things they were apparently transporting and also a lot of passengers just being driven short distances. Arrived late and we only stopped for break once. No seatbelts.
Ha Giang to Hanoi, Bus VIP 22 Single Cabin, Ha Tuan Buslines, Nov 11, 2025
TK
Thomas KGood service, comfortable new bus. Responsive and helpful person on WhatsApp. But bus stopped outside town and put us in a van to get to the final stop which was stupid because the bus could’ve gone across town giving us more time to sleep
Ha Giang to Hanoi, Bus Mobile Hotel Bus, Daiichi Travel, Nov 10, 2025
JS
John SBus was nice, but the driver/organiser was very rude, shouted at us and tried to seat us at the back (worst seats, they don’t lay flat) as we were tourists, even though the rest of the bus was empty, we asked to move and he shouted at us, it turns out that’s because the other guests getting on at the next stop were from Vietnam. We swapped cabins either way which he wasn’t very happy about, but be aware of this.
Ha Giang to Hanoi, Bus VIP Cabin 24, Daiichi Travel, Nov 4, 2025