IB
Itamar BUnfortunately, this transfer was very poorly managed from start to finish. The journey involved multiple stages (bus, ferry, vans), but at no point was there clear guidance on what was happening or who was in charge. We were repeatedly left standing while staff shouted instructions in Thai, with no explanations given to passengers.
After arriving, we were told to wait 30 minutes with no context, then moved into another vehicle, stopped again on the highway for no clear reason, and eventually transferred into an even more crowded van. During the drive, the driver took a significant detour to make package deliveries unrelated to passengers, using the transfer as a delivery route. Because of this, some passengers missed their flights.
We arrived more than an hour late, not due to traffic or unforeseen issues, but purely because of disorganization and poor logistics. This was stressful, unprofessional, and not acceptable for a paid transfer service.
Koh Samui to Krabi Airport, Van Van + Ferry, Jarinthon Tour, Feb 4, 2026
M
Marian The driver demanded 500 baht to take us from bus terminal to airport, as I condition to get in his bus. We managed to get in the van after some unnecesary discusions. The 12GO suport was poor. The kid barely speak or understand english.
Koh Samui to Krabi Airport, Van Van + Ferry, Jarinthon Tour, Feb 3, 2026
JT
Jacob TBad driver in the first Van, the rest was fine
Koh Samui to Krabi Airport, Ferry Standard, Ramon Transport (รมณ ทรานสปอร์ต), Jan 18, 2026
YT
Yehonatan TEverything was excellent but wasn't on time
Koh Samui to Krabi Airport, Ferry Express, Lomprayah (ลมพระยา), Jan 16, 2026
PH
Patrik HWay with boat was fine. We didn't expected luxury, si we were not disappointed.
But driver of van and the Way was horrible. Driver was still on phone and we arrived almost an hour larer.
Koh Samui to Krabi Airport, Van Van + Ferry, Jarinthon Tour, Jan 16, 2026
DW
Daphne WThe line for the boat was so long we almost missed it, despite arriving 40 minutes before departure. The boat almost took an hour longer than expected, causing a two-hour delay on our trip. There was no information in the PDF provided on where to go, how long the trip would be etc. The bus we were in smelled like a rat had died in the ventilation,
Koh Samui to Krabi Airport, Van Van + Ferry, Jarinthon Tour, Jan 13, 2026
SR
Simone RThe experience with Future Travel and Service was overal poor. The ferry's journey normally is 1.5h but it took almost 2h. The ship was in very poor conditions, competely rusty, interior floors and seatings looked from the 50' in bed conditions (no the vintage kind), it was also veryhot as there issn't a propery a/c system. When we arrived at the Donsak Pier to get the minivan it was choas. Lots of people trying to get on the right transport, nobody from Future Travel and Service available in sight to tell you which minivan to go to. After asking around we managed to get on an open track shuttle service to the other side of the pier (you cannot really walk there).
Here again a bit of choas. First of all there was no minivan. To our surpise there were 2 doubledeck buses. First they sent us to wrong bus, and after 10min waiting under the sun and double checking again they realized it was the wrong bus. Unload the luggage again and go to another bus, which departed about 40min later as they were had to way other arrivals from the pier. Basically they decided to go for a 40 seat bus instead of arranging 4 different minivans. This delayed the whole trip arriving at Krabi's Bus Terminal around 18:00 instead fo 17:00.
The bus at least was ok, except for the couple of times the bus engine failed and switched off while departing the pier.
Dont really recommend the operator Future Travel and Service
Koh Samui to Krabi Airport, Ferry Ferry + Minivan, Future Travel and Service (Future Travel and Service), Jan 8, 2026
MB
Matt BYou might not know what vehicle you are getting in straight away. Don’t panic. The drivers can be abit crazy. They will call out different destinations randomly, without any rhyme or reason. Just make sure you get in the right vehicle.
Koh Samui to Krabi Airport, Van Van + Ferry, Jarinthon Tour, Jan 7, 2026
D
David A absolute shambles from getting off the ferry these guy are joker on wee not good to talk to need looking at before soming go's bad as accidents happen
Koh Samui to Krabi Airport, Van Van + Ferry, Jarinthon Tour, Jan 5, 2026
CD
Clare DVery good service. Kind driver. Ferry on time, well organised, thank you
Koh Samui to Krabi Airport, Van Van + Ferry, Jarinthon Tour, Dec 31, 2025