HS
Hoi SCommunication was excellent as queries were answered very quickly via WhatsApp, with confirmation 48 hours before departure. Limousine bus arrived on time and driver was friendly, few stops on the way before reaching destination. The transport was comfortable though my seat’s seatbelt and the one next to me was broken, do be prepared the driving for the insane driving which might put you on the edge of your seat.
Hanoi to Cao Bang, Bus Limousine 9, VietNam Travel Bus (Việt Nam Travel Bus), Oct 4, 2025
KO
Kalthom OThe transport from Hanoi to Cao bang was comfortable but the transfer from Cao Bang to Ban Gioc waterfall was poor. We expected to arrive by 1pm but arrived at about 3+ pm. We spent more than 1 hour in the van while the driver looking for passengers and customers who wanted to deliver parcels on their way to The waterfall. We end up following the driver to pick up and deliver those parcels before arriving at our destinations.
Hanoi to Cao Bang, Bus Van + Limousine, HT Travel, Sep 29, 2025
AK
Anna KThere is no room for luggage so all the bags were piled up between seats. The driver was driving pretty aggressively and constantly on the phone. AC hardly working.
Hanoi to Cao Bang, Bus Limousine, Trung Khanh Limousine, Sep 22, 2025
N
Nathalie They texted me the night before to tell me that my trip has a problem and put me to another 2 hours later. Ant they didn't do the pick up at my place
Hanoi to Cao Bang, Bus Limousine, Trung Khanh Limousine, Sep 21, 2025
AB
Avinaba BThe bus schedule their departure for 1hr and 30mins late, they don't even informed us.
Most importantly there is no luxury vip bus for cao bang at 20:10, they just fake it to grab customers attention. Everyone told me don't belive them they always departure at 21:30.
Hanoi to Cao Bang, Bus VIP Luxury 24, Khanh Hoan, Sep 20, 2025
TM
Tra MWe booked our transportation for 09.10 am, they told us the evening before that pick up changed to 10 am. Ok no Problem for us, information about the change was very much appreciated. BUT on pick up day, we waited over 1 hour in the pouring rain. They told us it was due to the traffic. Turn out that they put us on the 11 am schedule instead - without informing us (we only found out as there was another couple going on the same car, but they booked for 11 am). We wouldnt have minded taking a later shuttle if they have had informed us before. But letting us wait for more than 1 hour is unacceptable.
Hanoi to Cao Bang, Bus Limousine, Trung Khanh Limousine, Aug 29, 2025
DM
Denise MIt was okay. The first driver to get in the van was highly inappropriate. He made inappropriate comments and insinuations to me as a solo traveler. The bus condition isnt great. If you are a girl traveling alone I wouldn't recommend this trip.
Hanoi to Cao Bang, Bus Limousine, Trung Khanh Limousine, Aug 29, 2025
CF
Charles FConfortable and friendly
Hanoi to Cao Bang, Bus Limousine, Trung Khanh Limousine, Aug 25, 2025
GM
Gabriele MBed was not totally confy. But overall, great service
Hanoi to Cao Bang, Bus VIP 24, Thanh Ly, Aug 25, 2025
EM
Eduardo MThe trip was fine and the van is comfortable. The only weird thing is that the lady that organized the trip didn't let us sit on the free and more comfortable seats at the front. She insisted several times for us to seat on the less comfortable back seats. Later on a few locals that she apparently knew it got in the van and seated on the front seats. I didn't see any information about marked seats when I bought the tickets, so this was a little bit annoying.
Hanoi to Cao Bang, Bus Limousine, Trung Khanh Limousine, Aug 25, 2025