LH
Lin Hnot efficient and not positive to help guest
Vientiane Railway Station to Vang Vieng Railway Station, Train Second Class Seat, Laos Railway by Family Service, Oct 12, 2025
A
Anastasia Very good service. comfortable bus. Friendly driver. High speed transfer.
Vientiane Railway Station to Vang Vieng Railway Station, Van Standard, Family Service (Family Service), Oct 12, 2025
MC
Maria CWe almost got skipped. There was another couple waiting for them to pick them up, and they didn’t even check their bookings until I came up to them and asked if they were “Family Service”. They told me that they were them, so then is when they realised they almost left us without even controlling the other passenger’s ID. Luckily I went to them
Vientiane Railway Station to Vang Vieng Railway Station, Van Standard, Family Service (Family Service), Oct 12, 2025
JW
James WAll smooth and on time. More fun zipping thru the traffic than on the train.
Vientiane Railway Station to Vang Vieng Railway Station, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Oct 10, 2025
FR
Faiz RIt was smooth. Train check-in is straight forward and doesn't take more than few minutes. Getting to train station 1-2 is not necessary, just 30 minutes before departure time is enough. The train staff is disciplined and precise. City center to train station is 30-45 minutes drive.
Train itself is clean and comfortable.
Vientiane Railway Station to Vang Vieng Railway Station, Train Second Class Seat, Laos Railway by Family Service, Oct 2, 2025
B
Brett Helpful staff, fast, efficient and safe travels.
Vientiane Railway Station to Vang Vieng Railway Station, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Sep 19, 2025
TB
Teo BGot the ticket confirmation email, end up ask to change time to morning train as low season.
Vientiane Railway Station to Vang Vieng Railway Station, Train Second Class Seat, Laos Group Tour, Sep 18, 2025
MC
Maurizio CGood trip as planned
Vientiane Railway Station to Vang Vieng Railway Station, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Aug 29, 2025
SK
Shinji KThe driver touched his smartphone and ate food while driving.
Vientiane Railway Station to Vang Vieng Railway Station, Van Standard, Family Service (Family Service), Aug 27, 2025
AO
Annika OVery comfortable drive, we got picked up exactly in time, and the drivers were very friendly.
Vientiane Railway Station to Vang Vieng Railway Station, Van Standard, Family Service (Family Service), Aug 23, 2025