EC
Enzo CTrain comfort was really good.
Just one thing regarding the transfer from the hotel to the train station : the company didn’t confirm us a pickup time, we had to call them.
Vientiane Railway Station to Luang Prabang Railway Station, Train Second Class Seat, Laos Railway by Family Service, Mar 18, 2026
JA
Jaime APurchase process was smooth but the confirmation time makes it a bit stressful as you pay for something available but you don't know when it may be confirmed. Nevertheless, it was confirmed within the 18 hours period time.
Vientiane Railway Station to Luang Prabang Railway Station, Train Second Class Seat, Laos Railway by Family Service, Mar 7, 2026
TH
Trung HTo swindle.
Vientiane Railway Station to Luang Prabang Railway Station, Train Second Class Seat, Laos Railway by Family Service, Feb 19, 2026
PP
Phouthavong PEasy and sure, thank you
Vientiane Railway Station to Luang Prabang Railway Station, Train Second Class Seat, Laos Railway by Family Service, Feb 13, 2026
BM
Brent MThere was a problem my ticket which required that I purchase another ticket at the train station.
I have contacted 12GO support for a refund on the initial ticket.
If this is proceeds smoothly, then please change my rating to five stars and count me in as another happy customer.
Thanks very much!
Vientiane Railway Station to Luang Prabang Railway Station, Train #C86 Second Class Seat, China Railway (中国铁路), Feb 1, 2026
AT
Anna Tthe ticket arrived only at 3 am of the same day of departure at 9.50 am.
Vientiane Railway Station to Luang Prabang Railway Station, Train #C92 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), Feb 1, 2026
SM
Syed MDespite my repeated messages I wasn’t contacted & there was no follow-up. I had to make my own arrangement to travel.to Luang Prabang.
Vientiane Railway Station to Luang Prabang Railway Station, Train Second Class Seat, Laos Railway by Family Service, Jan 27, 2026
M
Mads Great train.
Remember.... There is airport security. So like a plane, only carry-on luggage.
Vientiane Railway Station to Luang Prabang Railway Station, Train Second Class Seat, Laos Railway by Family Service, Jan 21, 2026
B
Bertrand Sécurité check keep my small knife .
Vientiane Railway Station to Luang Prabang Railway Station, Train #C86 First Class Seat, Laos Railway by RG Adventure (RG Adventure ), Jan 21, 2026
DM
Dominic MTrain was great. Booking it, however, is complicated through 12go. Glitchy website and app
Vientiane Railway Station to Luang Prabang Railway Station, Train Second Class Seat, Laos Railway by Family Service, Jan 6, 2026