MT
Michael Twell, I was booked on the incorrect train, leaving 2-3 hours later than I wanted (with no explanation)
Vang Vieng Railway Station to Luang Prabang Railway Station, Train #C86 Second Class Seat, Laos Railway by RG Adventure (RG Adventure ), Nov 16, 2025
KR
Kyle RHello,
Just a few things that was bad about the service;
I thought when I brought the ticket from 12Go meant I had the tickets, not be told that the train has been
Vang Vieng Railway Station to Luang Prabang Railway Station, Train Second Class, Laos Group Tour, Nov 16, 2025
AJ
Andrew JMy booking experience with you was terrible . The ticket was only conformed the night before and only after I went to the restaurant to see if it was there.l spent my whole time in Vang Viena worrying if was going to get out. Compare this with my booking with you from Vientiane to Vang Veng where I go a confirmation and the ticket ( no pick up needed) on my phone 4 days in advance . So why was that not possible for this part of my trip? I tried using your help line but go no reply.
Vang Vieng Railway Station to Luang Prabang Railway Station, Train #C92 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), Nov 12, 2025
SL
Sara LThe train ride was fine but the pick up bevor zo the trainstation not. We waited and nobody came. So we had to call them our self otherwise they would’ve forgot us.
Vang Vieng Railway Station to Luang Prabang Railway Station, Train Second Class Seat, Laos Railway by Family Service, Nov 2, 2025
MA
Marni ANever received tickets and had to buy more at station. Unfor
Vang Vieng Railway Station to Luang Prabang Railway Station, Train #K12 Hard Seat, Laos Railway by RG Adventure (RG Adventure ), Nov 1, 2025
HH
Hilde HAwful Chinese tourists not waiting in line, trying to squeeze in. Being disrespectful and making to much noise. Please inform them how to behave properly since their parents didn’t obviously.
Vang Vieng Railway Station to Luang Prabang Railway Station, Train #C92 First Class Seat, Laos Railway by RG Adventure (RG Adventure ), Oct 27, 2025
LL
Laurie LI sent multiple emails and text messages saying we still didn't have tickets to return to Luang Prabang. All I received back is we'll look into it and get back with you. Thankfully I got my hotel guy involved and he got things rolling.
Vang Vieng Railway Station to Luang Prabang Railway Station, Train First Class, Laos Group Tour, Oct 19, 2025
JW
James WDON’T. This office is NOT professional.
Day of the trip they told me a new time and new pick-up location. Got there on time. Confirmed twice on WhatsApp I was in the correct place - someone from that hotel even called for me to confirm.
70 mins later I get a call - the driver was told to pick me up from another location… not even the original spot. In English we say WTF? So the bus went without me.
Eventually I got on a regular bus - crowded and hot - to arrive in LP more than 4 hours late and after dark.
If the train to LP is not a convenient time- take the train anyway.
Vang Vieng Railway Station to Luang Prabang Railway Station, Van Minivan, Laos Group Tour, Oct 12, 2025
CS
Chou SThe best buy! 4 train in Laos, your are the only proppose transfer for the sqme price
Vang Vieng Railway Station to Luang Prabang Railway Station, Train Second Class Seat, Laos Railway by Family Service, Sep 29, 2025
P
Phillipa Train was on time, clean and a quick means of travel.
Vang Vieng Railway Station to Luang Prabang Railway Station, Train #C92 Truck Taxi + Second Class + Truck Taxi, Laos Railway by RG Adventure (RG Adventure ), Sep 28, 2025