BR
Beatrice RThe service was really poor, one of the bus driver was very mean and didn’t even try to communicate with us, not in English neither in Japanese somehow. There wasn’t the possibility to open the curtain for example, we didn’t know about that and he suddenly threatened us to make us get off the bus if we opened the curtains again. No courtesy or kindness at all.
Tokyo to Shin Osaka, Bus Standard Plus, Tourist Bus, Jan 3, 2026
DK
Daniel KNothing serious to complain about the ride was smooth and nice, seats were slightly tight but otherwise the ride was great
Tokyo to Shin Osaka, Bus Standard Plus, Sakura Syoei, Dec 17, 2025
KW
Karl WMany breaks, arrived earlier than expected. Very friendly staff.
One star missing for not having callouts in english and
Tokyo to Shin Osaka, Bus Liner Standard, Sakura Syoei, Nov 17, 2025
JT
Jayden TGood and Cheaper prices but information missing about which Shinkansen should be taken. There r differences. Ones with lot of stops and ones less stops which are quicker.
Tokyo to Shin Osaka, Train #NOZOMI69 Unreserved seat, Tokaido Shinkansen, Nov 16, 2025
YH
Yovanka HVery professional driver. Everything was great
Tokyo to Shin Osaka, Bus Express, Shinki Bus LM (神姫観光株式会社), Oct 3, 2025
DS
David SIt was very cold inside and for people over 180cm height it was absolutely no space to sleep or smth.
Tokyo to Shin Osaka, Bus Standard Plus, Tourist Bus, Sep 20, 2025
CA
Carles AI'm catalan guy that is nearly 2m tall and I fit in the bus perfectly, I was able to sleep nearly all night without leg space problems. a 10/10
Tokyo to Shin Osaka, Bus Liner Standard, Sakura Syoei (株式会社桜交通、昌栄バス), Sep 16, 2025
K
Katarina I was afraid it would be cold in the bus, but it was ok!
Tokyo to Shin Osaka, Bus Liner Standard, Sakura Kotsu (株式会社桜交通), Aug 15, 2025
JH
Jana HVery good, could sleep through
Tokyo to Shin Osaka, Bus Express, Sakura Kanko Bus CJ (さくら観光バス株式会社), Jul 28, 2025
S
Sydney There were electrical issues with the train and it was delayed for about an hour. The QR code didn’t work through the QR code ticket line and it was very confusing to navigate. In the end we made it to where we were going but it was not on time and stressful.
Tokyo to Shin Osaka, Train #NOZOMI 81 Standard, Shinkansen JR Central (Shinkansen JR Central), May 2, 2025