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Sarah PWe left on time from the station. You need to get to the 5th floor of the building to get to bus.
I’m removing a star because we were 40min late at arrival at kawaguchiko, and since we were placed at 01 on the bus, we had the bus’s heater right under us which made the trip super hot and not very confortable if you’re trying to sleep.
Otherwise, great views of Japan.
Tokyo to Mt Fuji Kawaguchiko FujiQ Highland, Bus Intercity, Tokyu Transit XTKT, May 14, 2025
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Adriana NThe service was good, but it was really difficult to find the bus stop. To help those who are going to get the bus: The Excel hotel is inside the Shibuya Market. So, you have to get the elevator to the 5th floor, cross the hotel then you get to the bus stop (its kind of outside the hotel garage).
Tokyo to Mt Fuji Kawaguchiko FujiQ Highland, Bus Intercity, Tokyu Transit XTKT, Feb 28, 2025
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Cassandra It was a great experience but it was hard to find the bus stop. We wouldn't have made it if we haven't asked the people around.
Tokyo to Mt Fuji Kawaguchiko FujiQ Highland, Bus Intercity, Tokyu Transit XTKT, Jul 7, 2024
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Anna GSo hard to find the bus station due to bad signage at mark city. Almost missed the bus.
Tokyo to Mt Fuji Kawaguchiko FujiQ Highland, Bus Intercity, Tokyu Transit XTKT, Dec 1, 2023
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Gong RBoarding Point as advised was very difficult to find. And more, it was a “wrong” place. You need to correct your online ticket.
Tokyo to Mt Fuji Kawaguchiko FujiQ Highland, Bus AC Seater, Heisei Enterprise HE0 (株式会社平成エンタープライズ), Oct 30, 2023
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David GI had trouble to enter the bus because I didn’t received a barcode
Tokyo to Mt Fuji Kawaguchiko FujiQ Highland, Bus Intercity, Fuji Kyuko ZFJ1, Jul 9, 2023