SE
Salma EUnprofessional staff with little respect for customers — they spoke rudely and were unhelpful. No air conditioning on board, making the trip very uncomfortable. Upon arrival in Nusa Penida, we waited 60 minutes with no explanation due to low tide, even though other boats were still able to drop their passengers at the proper port. We were transferred in a small boat, got soaked by waves, and my mules were damaged. Our bags were thrown onto the sand with no assistance. Overall, very disorganized. I wouldn’t use this company again.
Sanur Semabu Hills to Banjar Nyuh Pier, Ferry Standard Class, Axe Stone Fast Cruise, Jun 30, 2025
CT
Codey TThe boat left only 15 mins late. It didn't have AC, but had decent air circulation. Better than other companies.
Sanur Semabu Hills to Banjar Nyuh Pier, Ferry Speedboat, Idola Express, Jun 29, 2025
G
Gaynor It would help to know, to first go to the Angola offices and where it’s situation before going to the harbour.
Sanur Semabu Hills to Banjar Nyuh Pier, Ferry Speedboat, The Angkal Fastboat, Jun 26, 2025
RN
Rozanno NRide was comfortable and punctual. However, the luggage was left uncovered and therefore was fully soaked wet when we arrived at the destination. Very poor service since luggage is normally covered with a tarpaulin which was not done. All clothes were soaking wet.
Sanur Semabu Hills to Banjar Nyuh Pier, Ferry Speedboat, The Angkal Fastboat, Jun 24, 2025
CW
Chris WOnly Life Vests for around half the passengers on board. Very uncomfortable especially after a sinking boat only 2 weeks ago and heavy waves in the middle of the ocean.
Also tiny boat with little space and almost no airflow.
Sanur Semabu Hills to Banjar Nyuh Pier, Ferry Speedboat, Semabu Hills Fast Boat, Jun 24, 2025
EP
Evi P30 minutes too late, very old seats and closely to the other guests. But we and our luggage made it to Nusa.
Sanur Semabu Hills to Banjar Nyuh Pier, Ferry Standard Class, Axe Stone Fast Cruise, Jun 22, 2025
JL
Jeffrey LOn time smooth trip. I'm very tall so seating not much room. Boat full
Sanur Semabu Hills to Banjar Nyuh Pier, Ferry Speedboat, The Angkal Fastboat, Jun 22, 2025
RB
Robert BComfortable boat, enjoyed the roof deck
Sanur Semabu Hills to Banjar Nyuh Pier, Ferry Standard Class, Waruna Darma Express, Jun 17, 2025
AS
Apoorv SThe journey took 30 mins but deboarding was done using multiple small boats which took more than 1 hour. Very tiring.
Sanur Semabu Hills to Banjar Nyuh Pier, Ferry Standard Class, Waruna Darma Express, Jun 14, 2025
KW
Kane WNo customer service at all
Sanur Semabu Hills to Banjar Nyuh Pier, Ferry Speedboat, Semabu Hills Fast Boat, Jun 13, 2025