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Kenji SI am very troubled because I haven't received my ticket.
I don't think 12go is functioning as a booking company.
Luang Prabang Transfer to Vientiane Railway Station, Train Second Class, Laos Group Tour, Aug 16, 2025
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Hanna GThe road ist really a challenge, after the rainfalls there were many stones on the street. The Van was completely füll with 18 persons and a Dog.
The driver did a great job and drove und save through all the wholes.
We, as a family decided to go by Van instead of the train because we wanted See the beauty of the Land and be in contact with the locals. And we wanted to Support the local companies.
Luang Prabang Transfer to Vientiane Railway Station, Van Van, RG Adventure (RG Adventure), Aug 13, 2025
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Dirk Railway station staff unfriendly
Toilets had no running water
Luang Prabang Transfer to Vientiane Railway Station, Train Second Class, Laos Fast Train, Jul 27, 2025
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Raquel KVery uncomfortable seats. Getting into the train was so chaotic. People were cramped up everywhere and there was only 1 very narrow pathway between te seats, so it took ages before everybody made it to their seats. Also, the seat we had booked did not actually excist. So we were send around a few times.
Luang Prabang Transfer to Vientiane Railway Station, Train Second Class, Laos Group Tour, Jul 26, 2025
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Karen BWell, the railway canceled my original 10:00 morning train. When I was contacted by customer service, they told me that the soonest available fast train was at 18:56. Not good! I asked them to book a seat but didn’t hear back from them until the next day when I contacted them anew to ask about the status. They had obviously forgotten because the ticket issue time and date corresponded with my email to them. That's not good customer service!
Luang Prabang Transfer to Vientiane Railway Station, Train Second Class, Laos Group Tour, Jun 23, 2025
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Nicole In time , well
Organized
Luang Prabang Transfer to Vientiane Railway Station, Train #D887 Second Class Seat, Laos Railway by RG Adventure (RG Adventure ), Jun 6, 2025
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Merry OThis is more to the connection inter railway station in Vientiane. They should consider the connection to the city center and the other rail station
Luang Prabang Transfer to Vientiane Railway Station, Train #D887 Second Class Seat, Laos Railway by RG Adventure (RG Adventure ), Jun 5, 2025
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Jeanphilippe I didn’t receive t’y ticket train or any confirmation for my trip. The Last on was delated, I have to order a second trip.
I dodn’t have any information about 12Go since now
Luang Prabang Transfer to Vientiane Railway Station, Van Van, RG Adventure (RG Adventure), May 23, 2025
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Louise J12go are in constant contact with you at all times . Trip went so smoothly thank you 🙏
Luang Prabang Transfer to Vientiane Railway Station, Train #C91 First Class Seat, Laos Railway by RG Adventure (RG Adventure ), May 21, 2025
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Robert JThe transfer I booked didn’t come, therefore I had to pay an expensive other transfer and at the train station I waited a long time before I got my ticket
Luang Prabang Transfer to Vientiane Railway Station, Train #D887 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), May 19, 2025