MD
Matthew D2 stars provided because ultimately I did get my train ticket, but really the experience was 1 star. I only managed to work out how to get the ticket from reading other reviews. I booked the tickets with 12Go 3 days in advance of travel but did not receive any kind of confirmation until 8pm the night before travelling (at 12.50). This meant there were many days of confusion and multiple emails to 12Go which only yielded generic email replies. I opted to travel to the station with the hope of get my ticket there. As with other reviews I spoke with a group of local ladies in the corner of the ticket office and did not join the official ticket queue. The ladies were helpful and told me to wait until 12pm. I then saw the ladies waiting at a ticket window for it to open, at 11.50 many many tickets were purchased by the ladies and by some miracle I did get my tickets from them as promised. The whole ticketing system of LCR is clearly under a scam with those within the ticketing office part of it too. I say this because on the official LCR booking app the tickets were sold out immediately when the tickets sales went live at 6.30am 3 days prior to travel date. Overall this experience was extremely stressful and confusing and I would not like to repeat it. If you are reading this as a prospective purchaser then please be forewarned!
Luang Prabang Transfer to Vang Vieng Railway Station, Train First Class Seat, Laos Railway by Family Service, Nov 20, 2025
N
Nadine Bus was overfilled with people, we had a delay of about 4h. Breaks were not well communicated. In advance there was a wrong communication that our train was cancelled although we booked a van.
Luang Prabang Transfer to Vang Vieng Railway Station, Van Minivan, Laos Group Tour, Nov 20, 2025
LS
Lara SStreets are horrible (we had 3.5h longer than expected)
Luang Prabang Transfer to Vang Vieng Railway Station, Van Minivan, Luang Prabang Holiday Travel, Nov 20, 2025
EM
Eimear MWe waited at office for pickup for 20 minutes, then spent over an hour picking uo from all around the city, only to circle back past our pickup point twice again.
Luang Prabang Transfer to Vang Vieng Railway Station, Van Minivan, Luang Prabang Holiday Travel, Nov 19, 2025
SG
Sille GIt was the most bumpy ride I’ve ever had. We sat in a crowded van—more than allowed. The trip took 9 hours instead of 5, and it was my impression that it couldn't be done faster than 7 hours, so 5 is very misleading.
Luang Prabang Transfer to Vang Vieng Railway Station, Van Minivan, Laos Luxury Travel, Nov 14, 2025
SH
Sahure HAbsolutely shocking experience.
Luang Prabang Transfer to Vang Vieng Railway Station, Train Second Class Seat, Laos Railway by Family Service, Nov 13, 2025
A
Alexandre No room for our lugadges
Luang Prabang Transfer to Vang Vieng Railway Station, Train Second Class Seat, Laos Railway by Family Service, Nov 10, 2025
ID
Ian DNever been let down by this company, good service
Luang Prabang Transfer to Vang Vieng Railway Station, Train #C91 First Class Seat, Laos Railway by RG Adventure (RG Adventure ), Oct 30, 2025
IH
Irene HThe train was great. However the intermediate company who sold the ticket offer the train at an incorrect hour (12:22 instead of 12:50). Furthermore, they offered the transfer to the train station, and even though we accepted, they never replied so we had to get to the train station by ourselves. I would suggest to take this train but not through this company.
Luang Prabang Transfer to Vang Vieng Railway Station, Train Second Class, Laos Group Tour, Oct 25, 2025
VB
Vanessa BI received the tickets at 20:00 the night before my train that was at 12:50. It was more than 24h after I did my paiement. Still happy I got a ticket
Luang Prabang Transfer to Vang Vieng Railway Station, Train Second Class Seat, Laos Railway by Family Service, Oct 24, 2025