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Karen BWell, the railway canceled my original 10:00 morning train. When I was contacted by customer service, they told me that the soonest available fast train was at 18:56. Not good! I asked them to book a seat but didn’t hear back from them until the next day when I contacted them anew to ask about the status. They had obviously forgotten because the ticket issue time and date corresponded with my email to them. That's not good customer service!
Luang Prabang Railway Station to Vientiane Railway Station, Train Second Class, Laos Group Tour, Jun 23, 2025
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Nicole In time , well
Organized
Luang Prabang Railway Station to Vientiane Railway Station, Train #D887 Second Class Seat, Laos Railway by RG Adventure (RG Adventure ), Jun 6, 2025
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Merry OThis is more to the connection inter railway station in Vientiane. They should consider the connection to the city center and the other rail station
Luang Prabang Railway Station to Vientiane Railway Station, Train #D887 Second Class Seat, Laos Railway by RG Adventure (RG Adventure ), Jun 5, 2025
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Jeanphilippe I didn’t receive t’y ticket train or any confirmation for my trip. The Last on was delated, I have to order a second trip.
I dodn’t have any information about 12Go since now
Luang Prabang Railway Station to Vientiane Railway Station, Van Van, RG Adventure (RG Adventure), May 23, 2025
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Louise J12go are in constant contact with you at all times . Trip went so smoothly thank you 🙏
Luang Prabang Railway Station to Vientiane Railway Station, Train #C91 First Class Seat, Laos Railway by RG Adventure (RG Adventure ), May 21, 2025
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Robert JThe transfer I booked didn’t come, therefore I had to pay an expensive other transfer and at the train station I waited a long time before I got my ticket
Luang Prabang Railway Station to Vientiane Railway Station, Train #D887 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), May 19, 2025
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Melissa Wonderful the whole 3 days. Fantastic safe driver clean car prompt and on time. Felt very relaxed.
Luang Prabang Railway Station to Vientiane Railway Station, Train First Class, Laos Group Tour, May 14, 2025
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Chantelle BEasy, organized and comfortable
Luang Prabang Railway Station to Vientiane Railway Station, Train #C83 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), Apr 23, 2025
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Philip Train was easy and better than a plane
Luang Prabang Railway Station to Vientiane Railway Station, Train #D887 Second Class Seat, Laos Railway by RG Adventure (RG Adventure ), Feb 20, 2025
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Richard LVery load. Filled with extremely loud Chinese tourists.
Luang Prabang Railway Station to Vientiane Railway Station, Train #C97 First Class Seat, Laos Railway by RG Adventure (RG Adventure ), Feb 6, 2025