PN
Patrick NYou didn't provide the tickets I paid for and now you're asking me to provide evidence that you didn't issue me the tickets
Luang Prabang Railway Station to Vientiane Railway Station, Train Second Class, Laos Group Tour, Oct 18, 2025
MJ
Melyza JI had to make other arrangements as there was no correspondence until 12 hours before departure when I was told the times I had booked no longer existed, meaning buying alternative travel tickets.
An artful service leaving me paying for something I was not able to use
Luang Prabang Railway Station to Vientiane Railway Station, Train Second Class, Laos Group Tour, Oct 17, 2025
C
Charles Train was fast, comfortable and efficient. Worth the extra for first class for more comfort.
Luang Prabang Railway Station to Vientiane Railway Station, Train First Class, Laos Group Tour, Oct 15, 2025
MP
Maria PI received the ticket three hours before the trip and nobody answered my messages and it was not the ticket I booked, but the one two hours later. Nevertheless, I am grateful to the woman who helped me to get to Vientiane, however tge experience itself was very disturbing.
Luang Prabang Railway Station to Vientiane Railway Station, Train Second Class Seat, Laos Railway by Family Service, Oct 14, 2025
VS
Veronika SThe train is clean, comfortable, boarding is organised and one way was very much on time. However on the way back, the train got cancelled and the earliest next option was 2.5 hrs later so don’t match your flight ticket/next step in your journey to it.
Luang Prabang Railway Station to Vientiane Railway Station, Train Second Class, Laos Group Tour, Oct 10, 2025
YS
Yuichiro SYou had not advised me of the final confirmed departure time of my train ticket before I departed.
Every time, the departure time on the booking sheet provided by you differed from the time printed on the actual ticket issued.
Luang Prabang Railway Station to Vientiane Railway Station, Train Second Class, Laos Group Tour, Oct 9, 2025
PD
Pongsakorn DI need to change many plan to reach the airport in time.
Luang Prabang Railway Station to Vientiane Railway Station, Train Second Class, Laos Group Tour, Oct 3, 2025
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Reiko NThe timetable officially posted on the Laos-China Railway website was incorrect. Consequently, although I had booked a ticket for the afternoon train from Vientiane to Luang Prabang on September 4th via 12GO, I ended up missing that train and had to repurchase a ticket for the next morning's train.
Additionally, the departure time for the train from Luang Prabang to Vientiane was 30 minutes earlier than the timetable indicated, and I missed that train as well.
Luang Prabang Railway Station to Vientiane Railway Station, Train Second Class, Laos Group Tour, Sep 10, 2025
SK
Samitha KPunctual and comfortable.
Luang Prabang Railway Station to Vientiane Railway Station, Train Second Class, Laos Group Tour, Sep 9, 2025
MG
Matthew GSmooth as silk. Instructions supplied with travel voucher were very clear.
Luang Prabang Railway Station to Vientiane Railway Station, Train First Class, Laos Group Tour, Sep 5, 2025