NM
Niran MBooked first class . Got second class. Got ticket after 36 hours after emailing again and again. Poor will never use your service again. First and last time.
Luang Prabang Railway Station to Vang Vieng Railway Station, Train First Class, Laos Group Tour, Oct 17, 2025
JC
Jack CCharged for first class, sat in second class
Luang Prabang Railway Station to Vang Vieng Railway Station, Train First Class Seat, Laos Railway by Family Service, Oct 17, 2025
SS
Shalin SVery helpful in rebooking and communicating after train was canceled
Luang Prabang Railway Station to Vang Vieng Railway Station, Train Second Class Seat, Laos Railway by Family Service, Oct 16, 2025
PR
Pascale RI wanted to book the last train, but it was full. I booked an earlier one. I was contacted by 12GO through WhatsApp and informed the train was full and that I had to pay en extra 85 Baht to take the later train!!!
Luang Prabang Railway Station to Vang Vieng Railway Station, Train #D83 Hard Seat, Laos Railway by RG Adventure (RG Adventure ), Oct 6, 2025
LP
Lynette PEverything went to plan which is what you want when you’re travelling. 12Go laid out easy steps to follow.
Luang Prabang Railway Station to Vang Vieng Railway Station, Train #K11 Hard Seat, Laos Railway by RG Adventure (RG Adventure ), Oct 5, 2025
D
Debora I would like to sincerely thank the team for their professionalism, kindness, and promptness in resolving my train ticket issue, even though the cancellation was on my side. The quality of service and efficiency demonstrated truly deserve to be highlighted.
Luang Prabang Railway Station to Vang Vieng Railway Station, Train Second Class, Laos Group Tour, Oct 3, 2025
SM
Stefanie MEverything was great, except that there was no information in advance that there was a security check, where certain things aren't allowed to be taken on the train. If I had known that the blade of my swiss army knife was too big, I would have left it in Luang Prabang, where I'm going to return anyway. But had to give it in at the checkin, which was really annoying, as it was very dear to me.
Luang Prabang Railway Station to Vang Vieng Railway Station, Train Second Class Seat, Laos Railway by Family Service, Sep 22, 2025
RW
Rodney WWe were told pick up was 1 o'clock. No one arrived till 130. I rang the agent and didn't get a response from her disappointing and stressful.
Luang Prabang Railway Station to Vang Vieng Railway Station, Train #D887 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), Sep 20, 2025
RR
Roy RVery good, also transport arranged. Even when train shedule changed, new tickets promt available
Luang Prabang Railway Station to Vang Vieng Railway Station, Train First Class, Laos Group Tour, Aug 13, 2025
RO
Rita O10 seats for 11 persons..
No aircon in the van, my daughter almost got sick
No info about trains or where to go once arrived at the station
Luang Prabang Railway Station to Vang Vieng Railway Station, Train #C91 Second Class Seat, Laos Railway by RG Adventure (RG Adventure ), Aug 5, 2025