SR
Shaun RI didn’t know if you were going to be able to get my train ticket, you couldn’t confirm. So I bought another ticket from the train station. You then sent my tickets 16 hours before the journey. I ended up with two lots of tickets and paying twice, I won’t be using 12Go ever again.
Luang Prabang Railway Station to Vang Vieng Railway Station, Train Second Class, Laos Group Tour, Feb 4, 2026
VE
Vincent EWas a nice Train, but arrived about 30 minutes later. Also would recommend you to book on the local Shops. Its 2-3times more cheap, as it is here on This App.
Luang Prabang Railway Station to Vang Vieng Railway Station, Train Second Class Seat, Laos Railway by Family Service, Feb 3, 2026
C
Christa The train I bookes did not run - but this information I received only when calling you. 12go did not inform me at all.
Luang Prabang Railway Station to Vang Vieng Railway Station, Train Second Class, Laos Group Tour, Jan 29, 2026
GA
Garth AReservation was "instant" confirmation, but did not receive confirmation from the vendor until 9pm (via WhatsApp), twelve hours after making the reservation, and less than 12-hours prior to departure. Pick-up was on-time, there is roughly a one-hour window where the driver picks up all 15-pax and luggage. Drive is rough, 125-miles over cratered and dusty dirt roads. Two stops en route (food/restroom). Arrived "on-time" before 3pm.
Luang Prabang Railway Station to Vang Vieng Railway Station, Van Van, RG Adventure (RG Adventure), Jan 27, 2026
AO
Adriana OThe trip was great but it was very strange all the security to get inside the train station. It was too much.
Luang Prabang Railway Station to Vang Vieng Railway Station, Train Second Class Seat, Laos Railway by Family Service, Jan 25, 2026
DK
Damian KWoman in the ticket office pretended that she doesn't know what 12Go is about. She told us "No" and asked to call the agency. Didn't know what she meant by that. Then she served young Asian tourist and entered their Booking information from 12Go. Could not find their tickets. Then we asked to do same for us. She reluctantly typed the booking info and believe or not found our tickets! Hallelujah, Praise the lord! This woman either didn't feel like typing the booking number or just purely enjoyed not giving people tickets.
Following that airport security checks to get through the train station, passport checks scanning, etc. They took my Swiss knife away as I can't take it on a train. On a flight at least you can check things in, in the main luggage. Anyway, going back to the same train station, luckily so hopefully can get this knife back for a 'small fee', which is not that small at all.
The train journey was good though, first class seats were nice, reclining and comfortable. However, everything else was cheap plastic. Strange choice of colour scheme of the seats. Nevertheless, nice to travel at 161kph through Laos.
Luang Prabang Railway Station to Vang Vieng Railway Station, Train #C85 First Class Seat, China Railway (中国铁路), Jan 23, 2026
MO
Max Othe tickets were supposed to be confirmed within 18 hours but we only received them after 36 hours without any communication
Luang Prabang Railway Station to Vang Vieng Railway Station, Train Second Class Seat, Laos Railway by Family Service, Jan 20, 2026
SK
Stefanie KPartner company does NOT send ticket via email. Had to inquire via WhatsApp and they eventually sent it there.
Luang Prabang Railway Station to Vang Vieng Railway Station, Train Second Class, Laos Group Tour, Jan 18, 2026
EC
Ella CThe driver overfilled the car and accepted more passengers along the way. There were 6 of us on a row of 3, which felt very dangerous on such unpredictable roads, when questioning the driver they just laughed.
Luang Prabang Railway Station to Vang Vieng Railway Station, Van Van, RG Adventure (RG Adventure), Jan 16, 2026
PS
Pietro SLao train service are precise. You could need to wait a bit to get this ticket, mine arrived the night before the trip. Just be patient. Train is new.
Luang Prabang Railway Station to Vang Vieng Railway Station, Train Second Class Seat, Laos Railway by Family Service, Jan 8, 2026