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Pavel An absolute nightmare and total disrespect! Worst bus company ever!
The October 18th sleeper bus at 18:30 from Ho Chi Minh City to Da Nang (Bao Ngoc Limousine) turned out to be a complete hell. The entire night trip was completely ruined by the disgusting and unprofessional behavior of the staff.
The drivers showed absolute, mind-blowing disrespect toward the passengers who paid for their tickets:
• Non-stop shouting and laughing: Instead of keeping quiet during the night, the drivers were loudly laughing, yelling, and shouting across the entire bus all night long. It felt like they were the only ones on the bus. Sleeping was absolutely impossible.
• Constant alarm noise: They turned on the loud security alarm at least 10 times during the night, which literally blasted through the cabin and woke everyone up. It felt like pure psychological torture.
• Smoking inside the bus: The drivers were smoking continuously while driving. The enclosed cabin immediately filled up with thick, toxic cigarette smoke. There was no air to breathe, and they simply did not care at all that people were trying to sleep.
These drivers completely disregard basic human decency and customer service. Their behavior is the epitome of rudeness, incompetence, and trashy attitude. Avoid Bao Ngoc Limousine at all costs unless you want to spend a sleepless night in a smoke-filled bus being tortured by loud, uneducated drivers! Absolute trash.
Ho Chi Minh City Port to Da Nang, Bus Single Cabin 22, Bao Ngoc Limousine (Bao Ngoc Limousine), Oct 20, 2026
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Stacey BVery good service! The driver was friendly and drove safely, while the Bus was clean and comfortable.
Ho Chi Minh City Port to Da Nang, Bus Single Cabin 22, Bao Ngoc Limousine (Bao Ngoc Limousine), Oct 17, 2026
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Ramiro NVery professional service. Everything went according to plan, and I felt comfortable and safe during the entire journey.
Ho Chi Minh City Port to Da Nang, Bus Single Cabin 22, Bao Ngoc Limousine (Bao Ngoc Limousine), Oct 17, 2026
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Carolyn BExcellent transportation service! The vehicle was comfortable and the driver was polite and helpful throughout the trip.
Ho Chi Minh City Port to Da Nang, Bus Single Cabin 22, Bao Ngoc Limousine (Bao Ngoc Limousine), Oct 17, 2026
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Brian RGreat service from Bao Ngoc bus ! The bus was clean, comfortable, and the driver was very friendly.
Ho Chi Minh City Port to Da Nang, Bus Single Cabin 22, Bao Ngoc Limousine (Bao Ngoc Limousine), Oct 17, 2026
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Lori BThe vehicle was clean and comfortable, and the driver was extremely friendly. I would definitely use Bao Ngoc again.
Ho Chi Minh City Port to Da Nang, Bus Single Cabin 22, Bao Ngoc Limousine (Bao Ngoc Limousine), Oct 17, 2026
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Sally The train ride was great for me. I am not sure about others. The train is noisy mind you. This isan old train not a modern train. So you will hear noises and feel the shakes. But I liked it and dont mind. Toilet is clean and the bed was okay with me.
Ho Chi Minh City Port to Da Nang, Train 4 beds cabin upper berth, Vietnam Rail, Oct 14, 2026
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Atien LI am very happy with my experience with Bao Ngoc. The bus was clean and comfortable, and the sleeping berth gave me enough space to relax during the journey. The air conditioning was comfortable, and the facilities on board made the trip much easier. The staff were polite and attentive, which made a very good impression on me. I would definitely choose Bao Ngoc again for my next trip.
Ho Chi Minh City Port to Da Nang, Bus Single Cabin 22, Bao Ngoc Limousine (Bao Ngoc Limousine), Oct 8, 2026
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Zehavit There was music playing outloud by the staff. There were water running in the carriage. There was someone smoking in the carriage.
Ho Chi Minh City Port to Da Nang, Train 4 beds cabin lower berth, Vietnam Rail, Sep 26, 2026
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Yayoi FThe interior was cold, and the facilities, such as the restrooms, were poor, so I can't say I'm satisfied with paying such a high amount.
Ho Chi Minh City Port to Da Nang, Train #SE4 VIP Sleeper 4x, Charmy Express, Sep 23, 2026