C
Calvin Big time scam. Were placed in a different train. On a practical empty train. Could not sit next to each other.
The employee at the train wanted 200.000 for us to sit next to each other. Because my girlfriend has anxiety we didnt had a choice but to pay. The employee came silently to our cabin when no other employees were working. To get his money.
Also we booked bottom beds, but get top beds. With no refund or compensation for the difference from 12go.
On top the employee on the train did some side hustles so they knock on your door for minivans, taxis and other stuff where they get an kickback fee for.
Hanoi to Sapa Lao Cai, Train 4 beds cabin, Vietnam Rail, Jul 29, 2025
JA
Juan AWe were changed to a different service than the one offered by Chapa, and it was definitely the oldest and least maintained wagon on the whole train.
The wagon was noisy (not the track), and you could see the lack of maintenance all over the place.
That said, it was quite an experience, though it was impossible to sleep.
Hanoi to Sapa Lao Cai, Train #SP3 VIP Cabin 2x, Chapa Express, Jul 25, 2025
MK
Markus KClean cabins but very warm and noisy, made it almost impossible to sleep. I am 192 cm tall, the beds are much shorter.
Hanoi to Sapa Lao Cai, Train Cabin 4x, Damitrans, Jul 22, 2025
SB
Silena BThe trip was great but the travel time on the prenotation was top short and we arrive 1 hour later
Hanoi to Sapa Lao Cai, Bus Royal Cabin, Asian Bus Travel, Jul 20, 2025
NR
Nadya RThe organisation was great, the lounge was lovely, and the train was equally lovely a d also very clean. The only downside was that the A/C didn't seem to be working properly, so for the people sleeping in the lower berths felt like they were inside a sauna, couldn't sleep at all unfortunately. Everything else was great, so would definitely give it another go 😊
Hanoi to Sapa Lao Cai, Train #SP3 Deluxe Sleeper 4x, Chapa Express, Jul 16, 2025
EL
Eva LWe had a wonderful experience travelling on the Chapa carriage from Hanoi to Sapa. We enjoyed the scenery and the complimentary drinks and snacks. We all had a good sleep and felt refreshed in the morning to go sight seeing in Sapa.
Hanoi to Sapa Lao Cai, Train #SP3 Deluxe Sleeper 4x, Chapa Express, Jul 15, 2025
MB
Maria BTrain very noisy but cabins are great!
Hanoi to Sapa Lao Cai, Train #SP3 Deluxe Sleeper 4x, Chapa Express, Jul 15, 2025
FA
Fallon AWell prepared and excellent service from staff at check in. Comfortable Berths and great snacks.
Hanoi to Sapa Lao Cai, Train #SP3 Suite Twin Cabin, Chapa Express, Jul 15, 2025
JS
Joyce SA cool experience to travel from Hanoi to Sapa. it was a bit noisy, but that is to be expected. They gave us ear plugs to help ❤️
Hanoi to Sapa Lao Cai, Train #SP3 Deluxe Sleeper 4x, Chapa Express, Jul 12, 2025
E
Eric A bit difficult, uncomfortable, costly and inconvenient for average seniors like me. I would prefer a hotel stay. But a fun, adventurous and exciting trip for most younger travelers, I believe. No paper ticket was given or required. Small charge for morning coffee. No lift or elevator available to access train. Must use stairs with luggage (or perhaps special request special help with luggage transfer to train).
Hanoi to Sapa Lao Cai, Train #SP7 Suite 2x, NewLivitrans Express, Jul 12, 2025