GA
Garth AVietnam trains are mostly average, mostly depart and arrive on-time. Boarding process poorly organized, there is no ticket desk or counter. Most passengers boarded 45-minutes prior, but, Fanxipan REP did not appear until later to hand-out boarding passes. VNR employees insisted that train would not depart with waiting passengers, but still, given language differences, was un-nerving and unnecessary.
Hanoi to Sapa Lao Cai, Train #SP3 Deluxe Cabin 4x, Fanxipan Express, Feb 24, 2026
AS
Anuj SNot sure why people complain about the noise. It is a train, for the love of God and everything holy, get over it. It was comfortable and clean. We would do it again.
Hanoi to Sapa Lao Cai, Train #SP7 Suite Twin Cabin, Chapa Express, Feb 21, 2026
NH
Neil HGreat. Comfortable 👍
Hanoi to Sapa Lao Cai, Train #SP3 VIP Sleeper 4x, Laman Express, Feb 20, 2026
OP
Owen PThe Vicsapa staff and organisation was second to none, absolutely fantastic. The VIP Twin Cabin was comfortable, the toilets were clean, and the free drinks/snacks were appreciated. Despite the bed being very comfortable, the persistent hammering noise of the tracks was particularly mind numbing.
Hanoi to Sapa Lao Cai, Train #SP3 VIP Twin Cabin + SUV, Vicsapa Train, Feb 16, 2026
NI
Nathan IThe train is noisy and bumpy but that has nothing to do with Chapa and is just how old trains are in Vietnam. But the cabin was comfortable, the link to the Sapa private transport was seamless and it was all relatively easy.
Hanoi to Sapa Lao Cai, Train #SP3 VIP Cabin 2x, Chapa Express, Feb 8, 2026
CA
Camilla AAmazing trip. Everything was perfect
Hanoi to Sapa Lao Cai, Train #SP3 Deluxe Sleeper 4x, Chapa Express, Feb 8, 2026
LP
Lara PWe booked on the VIP cabin and were not given the cabin we booked. We spoke to people who did get a cabin in vip part of the train and they paid the same and got what they asked for. We were give a 4 sleeper cabin with 2 single beds. The toilet was disgusting and dirty. It seemed they over booked the vip Avon and sadly we got the down grade with no refund!
Hanoi to Sapa Lao Cai, Train #SP7 Cabin 2x, NewLivitrans Express, Feb 5, 2026
CK
Christopher KTeam managed transfer to next station due to fault at bridge very well, for which we are grateful.
No toilet in our carriage.
Hanoi to Sapa Lao Cai, Train #SP7 Cabin 2x, NewLivitrans Express, Feb 5, 2026
MK
Mani KExcept for wifi not working, everything else was fine
Hanoi to Sapa Lao Cai, Train #SP3 VIP Twin Cabin + Van, Vicsapa Train, Feb 4, 2026
AR
Anthon RBest 12Go experience out of many
Hanoi to Sapa Lao Cai, Train #SP3 Deluxe Sleeper 4x, Chapa Express, Jan 28, 2026