YY
Yaron YExcellent, courteous and welcoming service from start to finish. Luxurious cabins, comfortable mattresses, delicious refreshments - a wonderful experience!!!
Hanoi to Sapa Lao Cai, Train #SP7 Deluxe Sleeper 4x, Chapa Express, Aug 30, 2026
LB
Louise BVery comfortable journey.
Hanoi to Sapa Lao Cai, Train #SP7 Cabin 2x, NewLivitrans Express, Aug 30, 2026
L
Louise Highly disappointing. This is a very cheap and unorganised company. No ticket office, no waiting room, nothing. The service was very bad with no one speaking English. They don’t include the drive to your final destination if you go to sapa. No one is helping you with the luggage or welcoming you in the train and showing you your room. You just have to guess everything. Then a lady comes up asking if you want coffee in the morning without mentioning you have to pay for it and when you tell her that the next day she answers yes with a big smile as she knows what scam she is doing. Very cheap company for an expensive price it’s not worth it. And it’s not comfortable.
Hanoi to Sapa Lao Cai, Train #SP7 Cabin 2x, NewLivitrans Express, Aug 29, 2026
CS
Cynthia SNot as advertised - you can not adjust temperatures in your cabin and there was no WiFi working - I expected it to be loud and not super comfortable so that wasn’t a surprise but the cabin was very warm and no WiFi prevented us from communicating with our driver - take the bus!
Hanoi to Sapa Lao Cai, Train Cabin 4x, Damitrans, Aug 28, 2026
CB
Carlos BIt’s was a nice experience! 100% recommended
Hanoi to Sapa Lao Cai, Train #SP7 Suite 2x, NewLivitrans Express, Aug 24, 2026
LS
Lou SThe train was very old loud and it stank. And the roof wasnt leak proof and also it was sooo cold.
Hanoi to Sapa Lao Cai, Train Cabin 4x, Damitrans, Aug 24, 2026
GG
Grant GWe booked a vip 2 berth and it was very comfortable, the staff were lovely. We had a wonderful trip.
Hanoi to Sapa Lao Cai, Train #SP7 Suite 2x, NewLivitrans Express, Aug 24, 2026
LJ
Laurent JBeaucoup de bruit, de secousses. Impossible de dormir.
Hanoi to Sapa Lao Cai, Train #SP7 Deluxe Sleeper 4x, Chapa Express, Aug 17, 2026
IY
Idske YGreat experience! Good service.
Hanoi to Sapa Lao Cai, Train Private Cabin for 2, Family Express, Aug 16, 2026
יפ
ירין פInstructions were very not clear, things that should have been very visible were written in very small writing and we almost missed the train.
Hanoi to Sapa Lao Cai, Train Cabin 4x, Damitrans, Aug 14, 2026