MS
Marzena SEverything was great, bus was late a bit but like 15 minutes. Water and sanitation tissue was provided, bus was clean and tidy. Staff was helpful.
Hanoi to 626 Dien Bien Phu, Bus Upper Single Cabin, HK Buslines, Feb 2, 2026
Z
Zuzanna I booked the sleeper bus at 6am and ended up starting the trip at 7am in a van instead. No explanation, no information in advance
Hanoi to 626 Dien Bien Phu, Bus Sleeper, Sapa Dragon Express, Feb 1, 2026
T
Tania Very comfortable VIP bus, smooth ride overall
I had a very good experience traveling with G8. The VIP bus is extremely comfortable, clean, and well-equipped — one of the best buses I’ve taken in Vietnam.
The only small downside was an unexpected stop for breakfast about 30 minutes before arriving at the destination, which caused a slight delay. Personally, I would have preferred to arrive directly since we were already very close.
That said, the comfort and quality of the bus definitely make up for it. I would still highly recommend G8 for long-distance travel.
Hanoi to 626 Dien Bien Phu, Bus Lower Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Jan 28, 2026
SB
Singh BVery good. Was not expecting to first go on a small shuttle to the main bus. Seats recline back and has massage option as well as heat or cold air in seats. Two rest stops were made along the way from Hanoi to Sapa. No shoes allowed in bus and at the stops they provide sandals for temporarily use. Would use again.
Hanoi to 626 Dien Bien Phu, Bus VIP Limousine VIP Seat, President Limousine by HK Buslines, Jan 28, 2026
CD
Caly DThe cabins did not feel clean and smelled of cheesy feet. The service station stop food was probably the worst food I’ve ever had in my life and generally the ride was not very comfortable. It’s good there was a toilet on board at least and the driver was safe and good at his job
Hanoi to 626 Dien Bien Phu, Bus Single Cabin, Sao Viet, Jan 28, 2026
PJ
Paul JEvery Things we re ok juste thé driver driver really fast!
Hanoi to 626 Dien Bien Phu, Bus Single Cabin, Sao Viet, Jan 27, 2026
HP
Hari PThe place where you showed in the map is not correct. I need to send the message to the operstot to get the correct address from where the bus will pick up ud
Hanoi to 626 Dien Bien Phu, Bus VIP 22, Grouptour (Công ty du lịch quốc tế Grouptour), Jan 26, 2026
J
Jonas Everything was on time and easy to follow.. BUT there were cockroaches inside the cabin and many more on the floor outside the cabin. Pretty nasty.
Hanoi to 626 Dien Bien Phu, Bus Lower Single Cabin, HK Buslines, Jan 25, 2026
JD
Jeff DThe main bus and service was excellent. The only issue was the pickup in the minibus. The mini bus was packed and uncomfortable and we thought that was going to be for the whole ride to Sa Pa. The mini bus driver was rude and didn’t tell us anything.
Hanoi to 626 Dien Bien Phu, Bus VIP 18, Daily Limousine, Jan 24, 2026
FH
Ferdinand HBus arrived in time, ride was calm, pickup by arrival was perfect.
Hanoi to 626 Dien Bien Phu, Bus Single Cabin, Sao Viet, Jan 22, 2026