DE
David EIt was nice and clean, and they even had a shuttle bus to the hotel.
The only thing that bothered me was that I'm 177cm, and the bed was a bit short for me, which gave me some leg cramps overnight.
Hanoi to 626 Dien Bien Phu, Bus Lower Single Cabin, HK Buslines, May 24, 2026
A
Anandhu Got the bed next to the toilet, which was shorter than the rest of the beds
Found dried up snot on the blanket
No wifi
No water
Just Terrible...gonna take the train next time
Hanoi to 626 Dien Bien Phu, Bus Single Cabin, Sao Viet, May 23, 2026
PL
Palma LI traveled with S-Trip from Hanoi to Sapa and also from Sapa back to Hanoi, and I was very satisfied with the service. They were easy to reach and responded quickly to any questions.
The bus was clean, comfortable, and in very good condition.
I also accidentally left some belongings on the bus, and they kindly kept them safe for me until I returned to Hanoi.
Excellent service overall, highly recommended!
Hanoi to 626 Dien Bien Phu, Bus VIP 24 Upper, S Trip, May 23, 2026
AE
Andreas ETrip took 1 hours longer (7 instead of 6)
Hanoi to 626 Dien Bien Phu, Bus Single Cabin, Sao Viet, May 23, 2026
BL
Brandon LCommunication was great, instructions were clear on where you needed to be and when. Bus was clean and cabins had plenty of room in terms of width. I’m 5ft 11inches and it was a slightly tight fit for length. But that was to be expected. Bus stop had drivers at the end to shuttle you to your Accomodation for a reasonable price. Great service.
Hanoi to 626 Dien Bien Phu, Bus VIP 24 Lower, S Trip, May 20, 2026
NC
Nicolas CThe bus was 2h late at arrival compared to the initial schedule I booked
Hanoi to 626 Dien Bien Phu, Bus Upper Single Cabin, HK Buslines, May 19, 2026
MM
Max MEasy pickup, great drive, relatively comfortable seats/beds.
The first stop seemed a bit early but that's nothing bad. We had enough stops to feel comfortable.
Unfortunately we only arrived 7 hours after start and not 6 as mentioned in the booking, but traffic can happen.
Hanoi to 626 Dien Bien Phu, Bus Sleeper 44 Double, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), May 18, 2026
SA
Saveta AOur driver Mr. Hiep picked us up on time or even earlier. He was great company throughout the trip. The drive from Hanoi to Sapa was smooth and comfortable and the car was really comfortable for a long drive. His driving made us feel safe the entire time. Highly recommend! ☺️
Hanoi to 626 Dien Bien Phu, taxi SUV 4pax, Viet Technologies Travel (Viet Technologies Travel), May 18, 2026
JL
Jason LOur only complaint was the departure location. The initial location given in the PDF voucher when you buy the tickets (which also matches Google Maps) is wrong. The company did WhatsApp us the correct location a few hours before the trip, but we didn't notice until after we were dropped off at the wrong location originally listed. So we walked 10 minutes with our luggage to the correct drop off. This seems like an easy fix, update your listing. It wasn't a huge problem but should be addressed.
Other than that the bus was clean with a clean bathroom. We received a bottle of water on the bus and the bathroom was clean. From Hanoi to Sapa we had 1 stop for food which was plenty long.
Our arrival was over an hour late but I can see how it's hard to judge becuase they don't know in advance how many extra pickups/drop offs will be along the way. The staff was all friendly. We took the trip during the day departing at 10:30am.
Hanoi to 626 Dien Bien Phu, Bus Lower Single Cabin, Sao Viet, May 16, 2026
MB
Michael BGreat service and professional driver. Stopped twice to allow for food and toilet break
Hanoi to 626 Dien Bien Phu, taxi SUV 4pax, Viet Technologies Travel (Viet Technologies Travel), May 16, 2026