We went from Koh Phi Phi to Koh Mook, we had to change boats in Koh Lanta, overall the boat was about 30 Minutes late. The boat from Koh Lanta to Koh Mook/Lipe was very crowded, some people didn‘t get a seat, which is not acceptable for this price.
Instead of 1:45 it was 3:30 hours. We had to change boat and the the boat was overcrowded. There is not way you can do the trip in 1:40. The 4 intermediate stops alone require that amount of time. Scam all the backpackers you want but when you are traveling with 2 an 5 year children it's less funny.
12go provider inaccurate information about the directly boat from Phi Phi to Koh Muk. There are no direct boats so prepare to change the boat at Lanta.
The change over was quite easy but it took some time to load all other customer s travelling else where.
I would expect a bigger and more comfortable speedboat with Tigerline as of the distance traveled.
But overall all good, we left and arived on time.