Bus at 11.45 from Tam Coc doesn’t exist according to the ladies in The Long hotel office. There is only one at 12.30 which showed up 15min late. We made several stops along the way to pick up some packages, the drivers cigarettes, … but I reckon that’s just the way it is. We still arrived a the promised time, which was good.
นิญบิ่ญ ไป ซาปา, รถทัวร์ วีไอพี 20, Grouptour (Công ty du lịch quốc tế Grouptour), 17 ต.ค. 2023
The ride was ok. The bus was great. Staff can be a little more helpful. Strange that I need to buy a ticket for a 4 year old child and don’t get a cabin? Why?
นิญบิ่ญ ไป ซาปา, รถทัวร์ วีไอพี 20, Grouptour (Công ty du lịch quốc tế Grouptour), 31 ก.ค. 2023
was a direct bus all the way to sapa driver was bumpy but typical for south east asia bus got us in 2 hours early.
นิญบิ่ญ ไป ซาปา, รถทัวร์ วีไอพี 20, Grouptour (Công ty du lịch quốc tế Grouptour), 1 เม.ย. 2023
AS
Ana S
We were travelling in a sleeper bus from Ninh Binh to Sapa when the bus crashed into the central reservation on the highway near Gia Phu.
Since we could not communicate with the driver we don’t know if he fell asleep or if the tyre burst.
Driver was on the phone just calling people, no plans to get out, no real sense of urgency. Strong smell of petrol inside the bus, and the emergency hammer was nowhere to be found.
Eventually we found one and managed to break the window to get everybody out.
There was no medical assistance or first aid provided, HK just sent an apology for the inconvenience by WhatsApp and we were transferred to another bus.
We then arrived in Sapa and went to the hospital by ourselves. Thankfully no fractures, but a lot of pain and bruising from the impact.
นิญบิ่ญ ไป ซาปา, รถทัวร์ ห้องโดยสารเดี่ยวชั้นบน, HK Buslines, 6 พ.ย. 2026
RC
Rafi C
️ TRAVEL WARNING: AVOID HK BUSLINES (AND ALL SLEEPER BUSSES) ⚠️🚨
We took HK Buslines from Ninh Binh to Sapa. Please stay far away from ALL sleeper buses. We paid £20 thinking it looked comfortable, but at 5:00 AM our bus crashed into a bollard. We were miraculously saved because we hit the barrier instead of an oncoming lorry.
Sleeper buses in Vietnam are a serious safety risk and crashes happen constantly.
The emergency response was awful. The driver froze and just made phone calls while we smelled petrol. No police or rescue services ever came. Luckily, a European couple on board found a hammer, broke the top window, and helped us all climb out. Afterward, the bus operators just shouted at us to take our shoes off. We were promised a refund that never arrived.
Do not put your life on the line to save money. Book a train, a limousine minibus, or a private taxi instead. Stay safe!
นิญบิ่ญ ไป ซาปา, รถทัวร์ ห้องโดยสารเดี่ยวชั้นบน, HK Buslines, 6 พ.ย. 2026
ED
Edgar D
Too much air conditioning and plugs were not working
นิญบิ่ญ ไป ซาปา, รถทัวร์ ห้องโดยสารเดี่ยวชั้นบน, HK Buslines, 6 พ.ย. 2026
N
Nvt7cschpk
The bus departure
นิญบิ่ญ ไป ซาปา, รถทัวร์ ห้องโดยสารเดี่ยวชั้นล่าง, HK Buslines, 5 พ.ย. 2026
EG
Elad G
Great sleeper bus, very comfortable. But they had no pick up service from the hotel (it’s included but the shuttle car was broken) and for the drop off service after arrival they said we have to wait more than 1 hour.
นิญบิ่ญ ไป ซาปา, รถทัวร์ ห้องโดยสารล่าง, G8 Sapa Open Tour (G8 Sapa Open Tour), 24 ต.ค. 2026
Asian Bus Travel, Cat Ba Go Easy Limousine, G8 Sapa Open Tour, Grouptour, HK Buslines, S Trip, Sapa Ethnic Travel, Travel Holic Bus, Vietnam Luxury Travel, VietNam Travel Bus