We had an accident during the transfer. It was not the driver's fault: one of the passenger (a lady I believe from Portugal) distracted him and caused a dangerous crash with another vehicle. Luckily no one was seriously injured but it was a very bad experience. I have not heard from the company yet despite my emails to clarify everyone's position.
The back row of seats were tilted inwards to pack all of the bags into the back. I may as well have been sat on a stool for the entire journey because I couldn’t use the back rest without getting lower back pain. The people next to me agreed. They shouldn’t allow to be fully booked if they don’t have the capacity for it. This only affects the back row of people but you still have a 1/3 chance of being sat in one of these seats. The floor was more comfortable than these seats.
Our journey to the island the week before was great, however the journey back was horrible.
Bad vehicle because only for small people. End up with back pain. Seats are to low, no
Space for legs. We also made a stop at the airport and very irritating peeping sound if driver passes 90 kmh. Happened very often.
How good the vehicle was on the way to Ko Chang how bad it was on the way back
チャーン島からバンコク, バン Taxi + Ferry + Van, Mama Travel and Tour (มาม่า ทราเวล), 2025/11/28
NM
Nina M
We had the best driver with the most positive attitude and got to our destination early :)
Although I was told the driver will pick us up at 9:00, he arrived at 8:30 rushing us and causing us to cut our breakfast short. If a time is given, stick by it. The driver also stoped 3 times rather than the normal 1 stop. This meant we lost a lot of time. A bus that drives toll roads as often as this one should really have an easy pass installed instead of having to wait in line at toll gates.
The driver had high tempo all the time, we almost didn’t get on the ferry cause he didn’t bought enough tickets, the rest stops were bad because there were no real restaurants or food trucks, the seating was uncomfortable because the seats are higher in the back und the car ceiling is rounded so you can’t sit straight or the head will bump against it
Tom was a super nice, courteous, and very helpful driver. I highly recommend booking your trip with the Koh Chang Club company. Thanks for everything Tom!
チャーン島からバンコク, バン Van + Ferry, Koh Chang Club, 2025/10/14