Entered date, stations, boom, multiple trains, times, seat classes were shown. Easy to find the best option. The app had the QRc code needed for Easy ticket printing at the stations. Flawless
列車#282 エコノミー, KAI Railways, 2026/11/05
M B
Mark B
Easy to reserve train tickets. Arrived at the train station, scan the QR code, get tickets, done.
列車#67-MALABAR Executive AA, KAI Railways, 2026/11/04
M B
Mark B
The train departed and arriver exactly on time. The train was clean and comfortable. Great value.
列車#157-WIJAYAKUSUMA Economy CC, KAI Railways, 2026/11/02
O C
OBI C
Though it was my first time but I enjoyed my travel till I arrive at JKT
列車#165-DHARMAWANGSA EKSPRES Economy CA, KAI Railways, 2026/10/28
J N
Johannes N
Traveling by train is relaxing!
列車#239F-IJEN EKSPRES Economy CC, KAI Railways, 2026/10/18
B S
Ben S
On time, clean and enjoyable
列車#1B-ANGGREK Executive AA, KAI Railways, 2026/10/08
N S
Niels S
Very good!
列車#256B-JAKA TINGKIR Economy CC, KAI Railways, 2026/10/04
S R
Stefanie R
Great and comfortable train
列車#239F-IJEN EKSPRES Executive AC, KAI Railways, 2026/10/04
S L
Sharmaine L
Bec of traffic jam, I was not able to ride this one and no option to rebook/reshed online. We tried calling the hotline but no answer. On train station proper, it took me long and queued on some lines but the train counter just asked me to book a brand new ticket.
列車#104B-BOGOWONTO Economy CA, KAI Railways, 2026/10/02
S G
Souhail G
Great trip in panoramic coach
列車#9A-ARGO WILIS Panoramic Executive A, KAI Railways, 2026/10/01
J F
Jan F
All fine.
列車#62B-MANAHAN Executive AC, Indonesia Railways, 2026/09/27
K Š
Kateřina Š
Clean train, good temperature, each person gets one blanket. But there was light on in the train whole way and there were noise radio announcements from the railway stations.
列車#168D-KERTANEGARA Executive AA, Indonesia Railways, 2026/09/24
R D
Roeland D
The food cart could be more of a restaurant
列車#170B-MALIOBORO EKSPRES Executive AA, Indonesia Railways, 2026/09/23
B C
Bartosz C
No delay in departure and arrival. Very nice service.
列車#65F-ARJUNO EKSPRES Executive AA, Indonesia Railways, 2026/09/17
D F
Donna F
No complaints-very good trip, thank you
列車#70-MALABAR Executive AA, Indonesia Railways, 2026/09/16
N F
Nadim F
Great service, clean train, excellent staff
列車#157-WIJAYAKUSUMA Executive AA, Indonesia Railways, 2026/09/10
C G
Christian G
Nice trip. In time.
列車#27-ARGO MERBABU Executive AA, Indonesia Railways, 2026/09/08
A M
Ajda M
it was freezing cold the whole ride. it was a night train and the lights were on the whole time. the most annoying and loudest music before every stop. could not sleep at all. terrible experience
列車#258B-PROGO Economy CA, Indonesia Railways, 2026/09/06
B R
Bruno R
super driver
very friendly
列車#170B-MALIOBORO EKSPRES Executive AC, Indonesia Railways, 2026/08/26
S C
Sylvain C
Good trip but too cold in the train 🥶
列車#7002A-GAJAYANA TAMBAHAN Executive AA, Indonesia Railways, 2026/08/24
C F
Christian F
Great experience with Indonesian Railways. The train was very clean and comfortable. Both departure and arrival was exactly on time. We would travel with Indonesian Railways, again.
列車#90-GAYA BARU MALAM SELAT Executive AC, Indonesia Railways, 2026/08/22
C F
Christian F
The service of KAI is really excellent. The trains are clean and comfortable. Additionally departure and arrival was perfectly on time.
列車#248C-LOGAWA Executive AA, Indonesia Railways, 2026/08/22
J A
Joaquin A
On time ! Clean !
列車#167B-KERTANEGARA Executive AA, Indonesia Railways, 2026/08/21
C F
Christian F
Perfectly on time. Train was in a very good state and prices were more than fair. Thumbs up for KAI.
列車#90-GAYA BARU MALAM SELAT Executive AC, Indonesia Railways, 2026/08/18
J W
Jan W
good service, good food,
列車#69-MALABAR Executive AC, Indonesia Railways, 2026/08/13
A J
Alexander J
I gave 4, because of I sit and the train moving backwards :)
列車#128B-PANGANDARAN Economy CD, Indonesia Railways, 2026/08/10
E N
Edoardo N
Perfectly on time, incredibly clean and very quite. Nice views too!
列車#6-ARGO SEMERU Executive AA, Indonesia Railways, 2026/08/09
O D
olivier D
the staff is welcoming , the service is excellent , and there is plenty of legroom . it's great .
列車#44-TAKSAKA Executive AC, Indonesia Railways, 2026/08/07
A S
Aitor S
The train was terrible: no leg room, dirty and crowded. These tickets are for economy. If you book through the official KAI app instead of 12go at least you get to choose your seats, and you get tour boarding pass in the app without having to use the machines at the station
列車#293-TAWANG ALUN Economy C, Indonesia Railways, 2026/08/05
M S
Muhammad S
Clean and nice service
列車#150-SINGASARI Economy CA, Indonesia Railways, 2026/08/04
J M
Jaume M
comfortable and punctual, but very noisy and so cold
列車#68-MALABAR Executive AC, Indonesia Railways, 2026/08/03
V S
Vincent S
Amazing value for money for a comfortable 9 hour train ride.
列車#S8-RAJABASA Economy C, Indonesia Railways, 2026/08/03
A V
Alejandro V
Highly recommend to pay a better seat than economic. You get what you pay, a 90 degree seat for 8 plus hours.
列車#278-SRI TANJUNG Economy C, Indonesia Railways, 2026/07/30
D M
Dirk M
Punctual, clean, friendly service. It was so relaxed. I can realy recommend. Greetings Dirk
列車#9A-ARGO WILIS Executive AA, Indonesia Railways, 2026/07/28
T V
Tom V
Lights stay on all the time in night train, which makes it hard to sleep
列車#64B-MANAHAN Executive AC, Indonesia Railways, 2026/07/26
J O
Judith O
Comfortabele treinreis.
列車#7002A-GAJAYANA TAMBAHAN Executive AA, Indonesia Railways, 2026/07/25
T O
Tamas O
Really enjoyed my journey. Train was very comfortable and it was on time. Plenty of space for my legs.i would definitely use it again.
列車#65F-ARJUNO EKSPRES Executive AA, Indonesia Railways, 2026/07/24
A C
Alice C
The air conditioning was too cold.
列車#62B-MANAHAN Executive AA, Indonesia Railways, 2026/07/22
K F
Katharina F
Amazing trip, excellent service, on time, just perfect!
列車#16-ARGO DWIPANGGA Luxury Executive AA, Indonesia Railways, 2026/07/22
F J
Frank J
Very comfortable journey all the way. Arrived exactly on time
列車#239F-IJEN EKSPRES Executive AC, Indonesia Railways, 2026/07/20
L V
Laura V
The AC was too cold throughout the whole journey
列車#239F-IJEN EKSPRES Executive AC, Indonesia Railways, 2026/07/20
M W
Manuela W
It was a bit cold, but otherwise perfect :)
列車#62B-MANAHAN Executive AC, Indonesia Railways, 2026/07/19
N B
Nilanjan B
Wonderful, timely service. Train was great, staff was very courteous and professional.
列車#10B-ARGO WILIS Panoramic Executive A, Indonesia Railways, 2026/07/17
F
Faith
Easy to scan QR code and collect ticket at the station. The train was comfortable and spacious. It had usable toilets stocked with soap and toilet roll. The view from the train ride from Malang to Bunyawangi
列車#239F-IJEN EKSPRES Economy CA, Indonesia Railways, 2026/07/17
R V
Rafael V
Really Comfortable Train, the AC was just a bit too cold
列車#44-TAKSAKA Executive AA, Indonesia Railways, 2026/07/17
R M
Rosa M
Train was on time in spite the large number of passengers waiting on the platform. Seats are comfortable, with AC and kind staff that sells food and drinks. Bathrooms are cleaned.
There are plugs for changing your phone and theoretically also WiFi but it did not work for my phone.
Train stops in several places and there is always an announcement so that you have enough time to get ready.
You need to exchange 12go voucher for the Kai ticket at the train station.
列車#70-MALABAR Executive AC, Indonesia Railways, 2026/07/12
N V
Nina V
The train was fine. It left and arrived on time.
列車#278-SRI TANJUNG Economy C, Indonesia Railways, 2026/07/11
M A
Mazhir A
The porters were very helpful , the staff on the train were also helpful and always polite. One thing that let down from a 5 star is the toilets were not in the best condition as there was not hand towels other than rat it was a comfortable journey
列車#61B-MANAHAN Executive AA, Indonesia Railways, 2026/07/10
P D
Petit D
Indonesian trains are very confortables, they live and arrive at time not as in France! They are really cheaper and the informations in the station very clearly. If it could be same in France I will use more this way of travel but they are expensive, often in late and more and more in bad state! I’m for the ecology but I’m not enough rich for really respect my convictions….
列車#239F-IJEN EKSPRES Economy CD, Indonesia Railways, 2026/07/09
K S
Kristyna S
The train was absolutely freezing, we told the staff but nothing was done about it. We had jackets and blankets, but ended up sick with a cold after a 7-hour journey. Instead of enjoying our holiday, we're now taking medicines.
列車#170B-MALIOBORO EKSPRES Executive AA, Indonesia Railways, 2026/07/09