Hanoi Airport217 ホー・ギン734 Dien Bien Phuトゥオン ハイ ホテル107 Ton Duc Thang117 Duong Dinh Ngheフォンニャバックパッカーホステル97 Vo Van Kiet5 Pham Van Dong07 Nguyen Tat Thanhプールサイドヴィラ37B Nguyen Thai Hoc32 Hoang Dieu70 グエン・フー・フアン2 Nguyen Thi Minh KhaiNight Street Restaurant2 Trang AnNha Hang Anh Tiep35 Nguyen Cong Tru23 Dong KhoiZZ Not UseBus StopグッドモーニングサパGO Quy NhonHattricks An Bang Beach79 グエン・トゥオン・フォ6 Ha Chuongセントラル バックパッカーズ ホステル フォン ニャ132 ヴォ・チー・コンFlamingo Tam CocPalmtree Society Brunch2 27 タン 7101 Bui Thi Xuan2 Nguyen Huu Tho312 Nguyen Van Cu160 チャン・クアン・カイ28 Ha Chuong76 Hong Tien300 Nguyen Thien ThuatVincom Plaza Tuy Hoa11 Pham Van Dong54 Ngo Thi Si541 Nguyen Tat Thanh3 Le Van TamTam Coc AgencyCest CheeCham Chi Club35 Hong TienThe Twin Hotel6 Ngo Van So4 Yersin Street697 ドゥオンディエンビエンフートラム・ズン・ギ・コック・サンHa Long International Cruise Port125 Ton Duc Thang732 Dien Bien Phu
Driver much more speedy, we fell all the shake in the road, but your buses are excellent and well prepared.
I recommand !
バス アッパーシングルキャビン, HK Buslines, 2026/10/28
A K
Ann K
The bus was late by 30 minutes and the cabin was a little short for tall people but apart from that the ride was quite comfortable.
バス Lower Single Cabin, HK Buslines, 2026/10/27
O D
Oumaima D
Great service! We accidentally booked for the wrong day, but we contacted them on WhatsApp and they kindly agreed to change our booking. The day before the trip, they messaged us to ask where we were staying so they could pick us up directly from our accommodation. They also dropped us off right at our hotel at our destination. The seats were comfortable, and the driver was really friendly and cheerful. Everything went smoothly, and we really appreciated how helpful and accommodating they were. Would definitely recommend!
バス Lower Single Cabin, HK Buslines, 2026/10/26
J L
Jessica L
A Rough And Long Ride - the driver was constantly changing speeds and there were times we almost flew off the beds hitting a bump in the road. Couldn’t sleep. Ticket said we’d arrive at 6:45am but it stopped a constantly and I didn’t know it was going to every passengers hotel so we didn’t get off till 8:30 am
バス アッパーシングルキャビン, HK Buslines, 2026/10/26
I L
Inge L
Great staff!
There was another person in my seat, the staff handeld it well!
バス Lower Single Cabin, HK Buslines, 2026/10/26
M T
Melanie T
The whole experience was delightful. Excellent value for money and very comfortable. Would definately use again.
バス Lower Single Cabin, HK Buslines, 2026/10/26
G C
Gerald C
The bus was very confortable. But we had a lunch 30 minutes after departure and then no further stops for 8 hours, except for quick drop-off.
バス アッパーシングルキャビン, HK Buslines, 2026/10/26
K S
Kyriakos S
Everything was fine.i didn't have any problem
バス Lower Single Cabin, HK Buslines, 2026/10/25
A S
Antonia S
I felt very safe and everything was very good coordinated.
バス アッパーシングルキャビン, HK Buslines, 2026/10/24
P F
Pauline F
Great contact when we were waiting on the bus, driver drove carefully, bus comfortable
バス アッパーシングルキャビン, HK Buslines, 2026/10/24
C A
Chantelle A
The bus was comfortable and clean. It was on time and they made to rest stops which was wonderful.
バス アッパーシングルキャビン, HK Buslines, 2026/10/24
L H
Liam H
The driver didn’t stop for 3.5hrs for a toilet break. No one should have to wait so long for a toilet break on such a “premium” service.
Everything else about the bus was good, comfortable, entertainment, charging ports and privacy.
バス Lower Single Cabin, HK Buslines, 2026/10/23
T T
terry T
I would definitely recommend it!!
バス Lower Single Cabin, HK Buslines, 2026/10/23
L P
Lars P
It was a lot of defects: WiFi and thus the entire entertainment (film, music, …). The USB-C charging cable was opened. The driver was super friendly.
バス Lower Single Cabin, HK Buslines, 2026/10/22
L K
Lotte K
We stopped after 30 minutes of driving in the morning and then the next stop wasn’t until 7 pm. So we weren’t able to have lunch.
バス アッパーシングルキャビン, HK Buslines, 2026/10/21
C R
Camille R
Very good !
バス アッパーシングルキャビン, HK Buslines, 2026/10/20
F C
Floriane C
Amazing cabins, super confortable. Best buses I took across the world. Couldn’t recommend them enough.
バス Lower Single Cabin, HK Buslines, 2026/10/17
L B
Lazaros B
Perfect transfer, slept alright all the way through. Great driving and the bus was superb.
バス Lower Single Cabin, HK Buslines, 2026/10/17
L B
Lazaros B
The first driver drove aggressively, constantly speeding and braking all the way to the last stop, where the driver changed and things improved. The second driver was kind enough to drop me off at the pier where I was boarding so he was amazing.
バス Lower Single Cabin, HK Buslines, 2026/10/17
G L
Gary L
HK bus up to Sapa was way faster than Sao Viet bus we took back.
バス VIP, HK Buslines, 2026/10/16
L E
Larry E
Clean, comfortable, great experience
バス Lower Single Cabin, HK Buslines, 2026/10/15
I
Inès_Thomas
Overall, our experience with the bus was good. However, we were really disappointed with the bus stops. Both stops were in awful locations and were very dirty. We also had to pay to use the toilets, yet there was no toilet paper or soap available. This was very disappointing and made the overall experience less enjoyable.
バス アッパーシングルキャビン, HK Buslines, 2026/10/14
F A
FADI A
The journey from Sa Pa to Hanoi took seven hours, whereas it was supposed to take no more than six and a half. It included a stop at the airport—which was not part of the selected itinerary—and followed a different route.
バス Lower Single Cabin, HK Buslines, 2026/10/14
M S
Mikayla S
Dishonest about when the next stop time is.
バス アッパーシングルキャビン, HK Buslines, 2026/10/13
K K
Khanyile K
Amazing ride from A to B. Toilet available on the bus, super comfy seats and all amenities (charger,light,A/C and massage button) were working. So thankful that there weren’t any flashing lights on the bus so I could actually sleep without them seeping through the curtains. Would definitely recommend this company to other travellers. Being able to pick upper/lower bunks and have them assigned to you is well worth it; as someone who’s skeptical of everything, this one’s worth it. Trust.
バス Lower Single Cabin, HK Buslines, 2026/10/13
M S
Miriam S
Overall good experience, left a bit late but arrived on time. Had to take a shuttle from tam coc to final destination in Hoa Lu, that was unexpected but worked fine. Night was bumpy but did get some some sleep.
バス Lower Single Cabin, HK Buslines, 2026/10/13
J K
Justyna K
It was okay, through the driver was very loud through our trip. Charging slots in the cabins Were not working. We arrived in our destination earlier than expected. It’s called sleeper cabin but sleeping is nearly impossible
バス アッパーシングルキャビン, HK Buslines, 2026/10/13
B B
Brigitte B
The departure was quite hectic. Got moved to another bus. Found people in our beds who also got moved and didn’t know about it. More people got onto the wrong bus at first because they didn’t know they got allocated to a different bus. And the toilets on ground floor were too gross to elaborate. When I asked if rheee were any other toilets they replied upstairs. That was a great relief. Otherwise I would have preferred to use the street as my toilet. However the bus ride was GREAT. Very Comfortable bed. And only woke up when we were at our destination.
バス Lower Single Cabin, HK Buslines, 2026/10/11
N S
Nicoline S
We came later than said
バス Lower Single Cabin, HK Buslines, 2026/10/10
G O
Guillermo O
The HK Buslines service es excellent. The drivers were really kind. The office staff were really helpful.
I asked if it was possible to stop at the airport instead of Hanoi and they allowed me to stop there.
バス Lower Single Cabin, HK Buslines, 2026/10/08
D F
Damiano F
Very well organised and clear instructions.
バス アッパーシングルキャビン, HK Buslines, 2026/10/07
J W
Judith W
Very pleasant transport, good organisation, clean bus, nice staff, great punctuality.
バス Lower Single Cabin, HK Buslines, 2026/10/07
O F
Oi F
Driver and co worker both were pleasant. Bus was driven with care. Everything in order. Except for the toilet break usage should be given free. Where on earth we find such a small change to pay. I was scammed by the 2nd stop stall operator she ask for 50 for beef noodle , when I pay her 500. She didn’t give me back the change. As I was a solo traveler I didn’t wanted to make a scene. I just let it go but I have alert the rest.
バス Lower Single Cabin, HK Buslines, 2026/10/04
S A
Sigmund A
Amazing experience. The bus left early and waited at the airport quite a bit.
バス Lower Single Cabin, HK Buslines, 2026/10/04
S
Sidney
Went from Sapa to Ninh Binh and everything was well organized and communicated
バス Lower Single Cabin, HK Buslines, 2026/10/01
A B
Amber B
Great experience, slept all the way trough
バス アッパーシングルキャビン, HK Buslines, 2026/09/30
H K
Haya K
The bus is bumpy if you are on top and can be hard to sleep. I wanted to change my date and contacted 12go multiple ways but they only responded after the date had passed.
バス アッパーシングルキャビン, HK Buslines, 2026/09/25
M R
Marina R
Overall a comfortable trip. Unfortunately the Wi-Fi was not accessible. And over an 8 1/2 hour trip we had two 15min rest stops.Was not sufficient.
Otherwise the trip is well worth it. Being a passenger on the day trip, driving through beautiful country, was memorable.
バス アッパーシングルキャビン, HK Buslines, 2026/09/24
I C
Ian C
Overall, a pretty comfortable ride, slept a lot of the way, there are bumpy parts, but no ones fault,
バス アッパーシングルキャビン, HK Buslines, 2026/09/24
M G
María G
The trip was on time, smooth, and uneventful. It was calm and quiet. However, after making the reservation, we found out that if we had booked directly with the company, we would have been able to choose our seats on the bus. That would have been quite helpful because they put us in the first two seats, right next to the driver, which meant we were woken up many times by the horn, the driver change, and the driving. Also, they could have mentioned the size of the cabin—we didn’t fit very comfortably. On top of that, we were a bit confused about the pickup service; some people told us they could come pick us up, while others said they couldn’t. In the end, it turned out they couldn’t.
バス アッパーシングルキャビン, HK Buslines, 2026/09/24
J G
Julia G
Customer service is amazing and our bus was amazing. We slept the whole trip. Recommend!
バス Lower Single Cabin, HK Buslines, 2026/09/24
A M
Ana M
The sleeping bus was really clean, it arrived just in time, we also had a nice driver and the trip went really smooth. 4 stars out of 5 because of the tv (screen in the cabin) not working. Everything else exceeded our expectations after the negative comments we read in here. Can’t wait for our next trip with them!
バス Lower Single Cabin, HK Buslines, 2026/09/22
A K
ASHWANI K
All switch of screen are not working and massage on seat is also not working..even no one is helping or looking into the issue...
バス アッパーシングルキャビン, HK Buslines, 2026/09/21
V V
Violeta V
The trip was very well organized. Communication with HK buslines was easy.They were very helpful with changing the date of my trip. The bus was comfortable and had all necessary onboard (including a clean toilet). The driver drove well although if you have a ground cabin you may feel the road a bit more than in the cabin above. I really enjoyed this experience.