Tutto perfetto.
Personale gentilissimo e ben coordinato.
Ho dimenticato un sacchetto su un van, e sono stati super efficienti, e dopo poche ore già me lo avevano riportato. Davvero ottima comunicazione.
Siamo arrivati a Koh Lanta due ore prima del orario previsto!
リぺ島からランタ島へ, フェリー Speedboat + Van + Van, Smart En Plus (สมาร์ท เอ็น พลัส), 2023/07/01
Boat was fast and pretty noisy (prepare for 3h ride without possibility to have normal conversation), road was bumpy (open sea has always waves), but captain was skilful and brought us safely into our destination. Even a failure of one propeller (from 3) did not stop us and in 5 min we could continue with a new one. Overall great experience!
The trip was horrible due to the windy weather. There were such high waves, I was scared properly. Although, the captain did a good job. He knew what he was doing and he brought us safely to Koh Lanta.
The reason for the 2 stars:
- You should inform us passengers when the weather conditions are like this. We should be able to cancel the trip and go later when the weather is better.
- You REALLY should recommend the passengers to wear life vests. No one mentioned it. A small + was that there were life vests available.
- You really should have a emergency briefing before the trip. What to do if something really happens. How should I react?
To summarize; Good job captain for bringing us home safely. BAD JOB Bundhaya for your lack of safety onboard.
The 12go ticket claimed it was a 2 hour direct journey. Bundhaya (and everyone we spoke to on Lanta) correctly said it took 3. It was excruciatingly bumpy - not to be recommended for anyone with a bad back (or even dental fillings.) Some passengers were in tears.
Everything went well until we were very close to Koh Lanta and the boat needed fuel and so we had to raft to another boat and pick it up on water, of course then we were delayed and arrived an hour later than originally planned. However these things happen and it was also fun to watch the whole thing and how relaxed the team was. :)
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