SM
Silviu MI booked transport from Koh Samui to Penang. The evening before departure I was informed there was a “problem” and that my original transfer would not operate. I was instructed to be at Raja Ferry at 5:30am instead.
When I arrived, there was no van and no clear contact person. After waiting and multiple calls/messages, I had to purchase my own ferry ticket to Don Sak and arrange my own transfer to connect with the bus.
From Don Sak onward the bus journey ran smoothly, and to their credit the ferry ticket I purchased was refunded. However, the early morning coordination was poorly handled and unnecessarily stressful.
Clearer communication and proper pickup organization would have avoided the confusion and extra cost/time.
Transport was completed, but the experience — especially the morning transfer — was not well managed.
サムイ島からペナンへ, バス Bus + Van + Ferry, TransBaanTon, 2026/02/12
D
David Such an experience
サムイ島からペナンへ, バス Bus + Van + Ferry, TransBaanTon, 2025/06/21