PP
Parisa PFirst of all, we provided all of our contact details, including our email address and phone number, so that we could be contacted in any situation.
We were informed by email that the pickup time would be at 11:00 o’clock. In order to be punctual, we even checked out 20 minutes earlier than necessary. However, we ended up waiting for more than one hour, and we were finally picked up at 11:55. What made the situation even worse was that nobody informed us about the delay or the new pickup time.
The driver was also very unfriendly and seemed angry. During my entire trip in Thailand, this was the first time someone behaved so badly toward us. I don’t know maybe he was upset because of the poor coordination.
In addition, we had been told that we would arrive at our hotel at 14:40, but we only reached our destination at 15:50.
While we were waiting, I called the phone number provided in the PDF several times. Each time, I was only told, “Don’t worry, they are on the way and will pick you up soon,” but nobody could give us any precise or reliable information about the actual pickup time.
Koh Lanta to Ao Nang, Van Shared Minibus, Good Luck Lanta Tour (Good Luck Lanta Tour), May 12, 2026
S
Stephanie Super organization from hotel pick up in Lanta to arrival in Aonang! On time, boat in very good condition, efficient staff.
Koh Lanta to Ao Nang, Van Van + Speedboat, Bundhaya Speed Boat (Bundhaya Speed Boat), Apr 11, 2026
CT
Carolin TThe bus was so packed and no AC.
Koh Lanta to Ao Nang, Van Shared Minibus, Good Luck Lanta Tour (Good Luck Lanta Tour), Apr 2, 2026
SN
Sander NVan change in Krabi that we had no info about. Not very friendly employees. Not enough room in van.
Koh Lanta to Ao Nang, Van Van + Van, Jijie Tour and Travel (จีจี้ ทัวร์ แอนด์ ทราเวล), Mar 21, 2026
SR
Stephen RThe coordination including hotel pick up and transfer to the pier was second to none. The speedboat journey to Samui and then onto Phangan was however one of the worst experiences of my life. The sea was so rough I felt physically sick by the time I got to my destination and we got absolutely soaked, which meant putting on the plastics raincoats which were kindly provided.
Koh Lanta to Ao Nang, Van Van + Speedboat, Bundhaya Speed Boat (Bundhaya Speed Boat), Mar 17, 2026
TV
Tessa V5 stars for Kont, kind man and save driver!
Koh Lanta to Ao Nang, Van Van, At Lanta Vacation (แอท ลันตา เวเคชั่น), Mar 12, 2026
LV
Leslie VMeh- fine if you want to keep the price down and don't have any time expectations and are ok being packed in like sardines and potentially changing vehicles without having any real understanding of what is happening- it'll be fine. I knew the time was a "estimate "so I didn't mind being picked up late by about 40 minutes, the drop off time was not that late given how many other pick ups and drop offs we had to do, but at one point they just got us all off the van and made us transfer to an open vehicle without understanding why, but we were branching off depending on where we were going. There MAY Have been ac? Couldn't tell with how many people ! Again – if you want to save money, you will get there. If you want to be comfortable – pay more and book a private vehicle or taxi
Koh Lanta to Ao Nang, Van Shared Minibus, Good Luck Lanta Tour (Good Luck Lanta Tour), Mar 11, 2026
IB
Istrate BDriver în time, van was decent.
The driver was a bit in a too much hurry but people had to catch planes and they did!!
Koh Lanta to Ao Nang, Van Van + Van, Jijie Tour and Travel (จีจี้ ทัวร์ แอนด์ ทราเวล), Mar 7, 2026
KL
Karen LDriver on time helped with luggage
Koh Lanta to Ao Nang, Van Van + Van, Jijie Tour and Travel (จีจี้ ทัวร์ แอนด์ ทราเวล), Feb 25, 2026
BK
Bernadet KDriver came almost an hour later than our appointment. We thought, maybe we will be the last ones to be picked up, but that was not the case: we had to do 4 stops after us, so the driver just started the trip late. We texted the 'hotline' wich was online on whatsapp multiple times if we had missed our minivan, but they didnt respond. Also tried to called the number, but did not answer. The driver drove like an idiot: almost pushed two other cars off the road and overtook other cars where it was totally irresponsible.
Koh Lanta to Ao Nang, Van Van + Van, Jijie Tour and Travel (จีจี้ ทัวร์ แอนด์ ทราเวล), Feb 21, 2026