EL
Eckhard LI bought a bus ticket online (plus insurance) from Udon Thani, Thailand, to Vientiane, Laos. On August 8th the bus left on time. But at the Lao border, we all had to go through immigration. It took just a little longer for me as a foreigner, however, because of the bus driver's impatience, the bus left for Vientiane without me. Had to pay double to get to Vientiane with a private 'taxi' driver. Any chance for a full or partial refund, since my trip was insured?
Eckhard Lambers
Udon Thani to Vientiane, Bus Bus, Naluang (Naluang), Aug 13, 2026
OW
Oscar W12go stole my money and didn't give me a ticket. this is a scam site.
Udon Thani to Vientiane, Bus Bus, Naluang (Naluang), Jul 18, 2026
DR
Daniel RNice trip between Udon and Vientiane. Thanks to 12GO, lot of information and no stress !! Thank you !!
Udon Thani to Vientiane, Bus Bus, Naluang (Naluang), May 11, 2026
CM
Christine MBe prepared to be left at the border. I already had my visa and my digital arrival card completed days before, but wasn’t able to get through customs in 15 minutes so the bus left me.
Udon Thani to Vientiane, Bus Bus, Naluang (Naluang), Mar 26, 2026
K
Kimberly The drivers were so mean and unsympathetic. I will never ride with this company ever again.
Udon Thani to Vientiane, Bus Bus, Naluang (Naluang), Mar 20, 2026
YS
Yuya SA bit late compared to arrive expectation time
Udon Thani to Vientiane, Bus Bus, Naluang (Naluang), Mar 12, 2026
MS
Manfred SWrong Information about the terminal number,we arrived according to the Information be given at 10am ,the bus arrived 10.45am.Bookin on the terminal is less then half price.
Udon Thani to Vientiane, Bus Bus, Naluang (Naluang), Jan 24, 2026
FB
Francis BEasy to book online
Udon Thani to Vientiane, Bus Bus, Naluang (Naluang), Jan 21, 2026
NA
Nils AThe trip was very nice, including border and visa process regarding entering laos as german tourist couple. Service personel was very friendly in thailand and laos. No problems at all. Great experience. Bookings process is great.
Udon Thani to Vientiane, Train #133 2nd Class AC seats only, Thai Railway (การรถไฟแห่งประเทศไทย), Dec 3, 2025
AS
Arun SThe driver and vehicle were great. However, they Thai immigration did not allow us to exit. We had to go back to udon for the night and fly to Laos. They say Indian passport is not allowed to exit land border. I was disappointed that RG adventure could not resolve this. Also no way to get support from 12Go. This detour cost me over $1000 and I lost a day.
Udon Thani to Vientiane, taxi SUV 4pax, RG Adventure (RG Adventure), Nov 20, 2025