AB
Andres BWe booked a joint transfer, but only discovered after booking that the ferry tickets were not included in the total price, which added a significant unexpected cost.
The driver spoke limited English and was unfamiliar with the ferry schedule, repeatedly telling us boarding was imminent while we ended up waiting roughly two hours. The staff at the ferry pier eatery were actually able to provide accurate schedule information, but the driver was not familiar with how the departures worked.
While we appreciate that logistics can vary, the lack of transparency regarding total costs and the incorrect timing updates made for a frustrating experience.
Surat Thani to Koh Phangan, taxi Van 10pax, Van2Travel (Van2Travel), Aug 11, 2026
SS
Sofie SSurat Thani to Koh Phangang with hotel drop off in August 2026
I read in reviews that some people struggled with the transfers, but to me it was very easy to walk from the bus to the ferry (follow everyone else), and outside the ferry someone was waiting for me. They took a picture of me to let the driver know who to look for, and I got a sticker saying hotel transfer. Before boarding the schedule was explained to me. There was only a short wait for the van to arrive.
Surat Thani to Koh Phangan, Ferry Ferry, Seatran Ferry (บริษัท ซีทราน เฟอร์รี่ จำกัด), Aug 10, 2026
BW
Bob WSomething was wrong with the boat, but what? We still don’t know. The communication was about nothing. Really bad, but instead of the 2 hours to ko phanang, it was more than 4 hours.
Surat Thani to Koh Phangan, Ferry Catamaran, Boonsiri High Speed Ferries (บุญศิริเรือเร็ว), Jul 30, 2026
MS
Martijn SNicely received at the local office in Surat Thani well organized and clear communication, smooth experience all together.
Surat Thani to Koh Phangan, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Jul 20, 2026
RV
Ruud VFor us it was not clear we would have a bus ride to Donsak pier and get on the boat there.
Neither did it say we docked at Koh Samui prior to going to Thong Sala pier.
Surat Thani to Koh Phangan, Ferry Express, Lomprayah (ลมพระยา), Jun 19, 2026
VW
Vanessa WThe transfer was very pleasant. On short notice, the driver even picked us up punctually right at our hotel. It would have been ideal if we had been informed the day before instead of only two hours before departure that morning. That would have saved us the trouble of organizing a transfer to Evergreen. However, we were able to cancel that easily.
The driver was friendly. There was no stop for a restroom break or drinks, but we didn’t need one and didn’t ask for it either. In general, a bit more communication would have been nice, although we understand that there may have been a language barrier.
Unfortunately, we had to wait 20 minutes for a late couple, which caused us to miss the earlier speedboat. This meant we had to wait two hours at the pier for the next ferry at 3 PM. That ferry was then delayed as well, so instead of arriving in Koh Phangan at 4 PM, we didn’t arrive until after 4:30 PM.
Overall, however, we were satisfied with the transfer and found it to be reliable. We would book it again.
Surat Thani to Koh Phangan, Van Van + Catamaran, Khaosok Evergreen House, May 10, 2026
LS
Linus SEverything worked perfect.
Surat Thani to Koh Phangan, Van Van + Ferry, Phangan Tour 2000, Apr 21, 2026
TP
Thomas PWe were supposed to arrive at 1:30pm, we arrived at 5:30pm!
Surat Thani to Koh Phangan, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Mar 18, 2026
BZ
Benjamin ZIt was straightforward
Surat Thani to Koh Phangan, Ferry Express, Phantip 1970 (พันทิพย์ 1970), Mar 8, 2026
AM
Austin MFast so good. But it was hot in the van, bus and Ferry. Need better AC
Surat Thani to Koh Phangan, Ferry Express, Lomprayah (ลมพระยา), Mar 4, 2026