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Paul BNot the best of transport- turned up very early then proceeded to drive to Hanoi like a lunatic with a small child in the front of the minibus. Stopping at the side of the road a couple of times for a cigarette, was supposed to be dropped off at the airport only to be turfed out with no explanation in the middle of the old quarter in hanoi
Quang Ninh to Hanoi, Bus Limousine, Cua Ong Limousine (Cửa Ông Limousine), Feb 10, 2026
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David BPerfect journey with a stop for bathroom break
Quang Ninh to Hanoi, taxi Comfort 3pax, Saigon DMC (Công Ty TNHH Saigon Dmc), Feb 10, 2026
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Anete BEverything was fine, WhatsApp team was great, but then before Hoian driver asked us to leave the bus, it was cold and rainy.. we couldn’t understand why!? Then one taxi driver was with bad attitude and asked us where we need to go, I was telling him my reference number, but he was just yelling.. and didn’t understand anything.. unpleasant. But then came lady from agency, (agency was next to the corner, maybe next time it’s possible to save passengers nerves from situations like this and explain in WhatsApp that we are changing a car?) she saved all situation.
Quang Ninh to Hanoi, Van Luxury, Halong Travel Limousine, Feb 9, 2026
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Johna Dropped me off at wrong location
Quang Ninh to Hanoi, Bus Limousine, Cua Ong Limousine (Cửa Ông Limousine), Feb 8, 2026
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Adrianna NWe were supposed to come at 9 pm but we came at 9:50 pm, as there were many unplanned stops at others hotels
Quang Ninh to Hanoi, Bus Tourist, Sapa Dragon Express, Feb 1, 2026
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Julia MWe never heard from provider that they would pick us up at the hotel, so we went to address listed on confirmation for pick up 40 minutes before pick up, nobody showed up so we had to take another carrier to get to our location. They actually texted us 7 minutes before pickup time and told us they would pick us up at our Hotel at 12:15, 15 minutes after our pick up. By this time we found another bus to get to Hanoi as we were left stranded. And to top it off, we aren't able to get a refund for a service we never received.
Quang Ninh to Hanoi, Bus Limousine, Son Hai Limousine, Jan 31, 2026
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Willem PThe car arrived an hour later
Quang Ninh to Hanoi, Bus Limousine, Cua Ong Limousine (Cửa Ông Limousine), Jan 28, 2026
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Thomas VIt can take up to 3/3.5 hours. They always stop (15 minutes) at a very busy reststop with the worst coffee in the world. Gets you from A to B in the end and in time for your cruise.
Some seats have little leg room (the single seats)
Quang Ninh to Hanoi, Bus Limousine, Ninh Binh Excursion, Jan 28, 2026
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Robert SHad to contact the company because of delay of the bus. Would have been better the other way aroubd
Quang Ninh to Hanoi, Bus Limousine 9, Ha Long Bus Travel, Jan 26, 2026
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Carlo DTo many stops during the travel
Quang Ninh to Hanoi, Van Luxury, Halong Travel Limousine, Jan 25, 2026