RP
Ryan PBus was on time which was good. Staff were rude and stops were at horrible places. But the worst part was they stopped 10km from the arrival point on a random street and told me to get off. So I was just left with my bag miles from where I paid to arrive. I think that is terrible. No communication why. Just get off.
Phong Nha to Hanoi, Bus Single Cabin, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), Sep 24, 2025
VC
Vicki CComfortable and spacious
Phong Nha to Hanoi, Bus Lower Single Cabin, HK Buslines, Sep 20, 2025
A
Antonio The trip itself was good but: in the Bus the toilette paper was unuseful. The worst was that we arrive at 5:00 AM, so 2 hours before the expected time which was 7am, It's a big difference. And the Toilette in your Hanoi office was really bad, dirty and without papes, really bad. I'm giving 3 stars average because the trip was correct.
Phong Nha to Hanoi, Bus Lower Single Cabin, HK Buslines, Aug 25, 2025
AD
Angharad DBus was 1.5 hours late - it seems that it’s a 10:30pm bus not 9pm. I don’t understand why it’s advertised as 9pm if the standard time for it to come to phong nhà is 10:30pm. Frustrating waiting around. Thiên Phu hostel wouldn’t even let us use their bathroom whilst we waited there for the pick up .
Phong Nha to Hanoi, Bus Cabin 22, Camel Transport, Aug 6, 2025
M
Michelle Bus was very spacious and comfy but it arrived late and took many detours on the way meaning we arrived 1.5 hours late to the destination.
Phong Nha to Hanoi, Bus VIP Luxury 22, Tan Quang Dung, Jul 31, 2025
N
Niamh Comfortable bus. However, bus was an hour late arriving, made numerous stops on the way and went off route a number of times. Arrived 2 hours later to Hanoi than supposed to.
Phong Nha to Hanoi, Bus VIP Luxury 22, Tan Quang Dung, Jul 31, 2025
AG
Ashley GBeds were very tiny. Not ideal for larger people. Operator of Bus from Phong Nha to Hanoi refused to stop for any bathroom breaks meanwhile they would hop off the bus and go to the bathroom themselves. We probably got to Hanoi an hour early due to lack of bathroom breaks. Additionally, drop off location was not the same that was listed when we booked. When we got picked up from Central Backpackers hostel we still had to drive 40min in a car to meet the bus, in which the driver was driving wreckless and fast.
Phong Nha to Hanoi, Bus VIP Cabin 34, Travel Holic Bus (Travel Holic Bus), Jul 22, 2025
RM
Rafaela MThere weren’t enough seats for everyone on the bus — about three people (who weren’t even customers) were sleeping on the floor. Going to the bathroom was chaotic, we almost stepped on people’s heads. And it’s one thing to have someone snoring inside their own cabin; it’s a completely different thing to have someone literally snoring right next to me, lying on the floor beside the curtain that closes my cabin. I paid for the VIP service to get at least a decent night’s sleep, and that wasn’t possible. Terrible! On top of that, the driver was driving like crazy.
Phong Nha to Hanoi, Bus VIP 22 Sleeper, TP Booking (TP Booking), Jun 9, 2025
BT
Bailey TCabins were clean and fairly comfortable although they don’t lie completely flat. We got to our destination three hours early which usually would be great but we ended up in Hanoi at 4am instead of 7am.
Phong Nha to Hanoi, Bus VIP 22 Single Cabin, DK Luxury Discovery, May 18, 2025
PC
Philip CWanted to arrive at 17:10 but arrived at 20:00 pm. Was informed beforehand that bus was late which was good but unfortunate to miss the evening in Hanoi.
Phong Nha to Hanoi, Bus VIP 20, TP Booking (TP Booking), Apr 30, 2025