AN
Anna NBooking with this company has unfortunately been an unpleasant experience. The services says all connections are guaranteed: pick up 7 AM Phnom Penh, arrival at 11 AM in Koh rong (incl.shuttle + speed boat) .
Which wasn’t the case at all. The bus was supposed to pick me up at 7:00 AM (12go asia said you should be at the meeting point 30 mins prior to departure, so 6:30 AM ) and arrived at 7:35 AM. I understand that a driver can be late, but he promised that we’ll be still on time with the schedule.
We arrived at the port at 11:15 and I had to wait until 12 to get the public boat, which then arrive at 13:00.
I arrived 2h later than planned, which was a bummer, since I purposely booked an early transfer with whom I’ll arrive in the morning.
Trying to communicate with the company didn’t work at all. They didn’t acknowledge anything I said and when I asked for the speed boat I booked & mentioned that I booked this transfer because they said "connections are guaranteed", all they said was: Brother Chuy, please wait a little.
Overall unpleasant experience, save yourself the hassle and go with a company that is more reliable.
Phnom Penh to Koh Rong, Van Van + Ferry, RA Express VIP, Aug 15, 2025
TB
Tessa BTwo stars are for at very least, getting us to our destination. However no communication from the company resulted in a stressful and uncomfortable ride, with multiple and extended stops meaning an extra 1.5 hrs to the journey.
Phnom Penh to Koh Rong, Van Minivan + Ferry, Sovan Rithy Express, Jul 22, 2025
S
Stephanie We stopped on the highway, the driver left without any words and we were still standing there alone, a new driver came from the other side of the highway
10 min later the police stopped us and brought us to their station, where stood one hour before we could continue the journey
Phnom Penh to Koh Rong, Van Minivan + Ferry, Koh Rong Island Transport, Jul 6, 2025
SK
Simon KWas fine, just a few too many detours for additional pick ups.
Felt sorry for the guy who had to sit on his suitcase for part of the journey but apart from that, our seats were comfortable.
Phnom Penh to Koh Rong, Bus Bus + Ferry, Koh Rong Island Transport, Jul 5, 2025
MJ
Morgan JSuch a great tour! We returned to one of the places we were taken to for lunch. We will certainly revisit the others next time we're in Phnom Penh.
Phnom Penh to Koh Rong, Van Minivan + Ferry, Koh Rong Island Transport, Jun 2, 2025
OD
Owain DMinivan was very comfortable so was boat
Said we would arrive at 11 but obviously they didn’t include ferry in timing so we arrived at 1pm instead
Phnom Penh to Koh Rong, Van Minivan + Ferry, Koh Rong Island Transport, May 30, 2025
GE
Greg ENice comfortable ride , arrived just about to the minute on time, will definitely use again
Phnom Penh to Koh Rong, Van VIP, Virak Buntham Express, May 12, 2025
MF
Michael FProfessional supplier. But you buy automatically a return ticket for the ferry which I don't needed. 25USD more for another ferry. The whole ferry ticket you don't understand well on the platform, what you are buying. I recommend buy it all separately.
Phnom Penh to Koh Rong, Van VIP, Virak Buntham Express, May 8, 2025
E
Eva Everything was fine, just a little bit hot as the ac is not that strong
Phnom Penh to Koh Rong, Van Minivan + Ferry, Koh Rong Island Transport, Apr 29, 2025
IM
Isabelle MEverything went smoothly highly recommend.
Phnom Penh to Koh Rong, Van Minivan + Ferry, Sovan Rithy Express, Apr 6, 2025