DV
Dragos VA very BAD experience with the shuttle from Pai to Chiang Mai – avoid booking with this company unless you have absolutely NO other options...
Bus registration number: 2568
(Pictures attached to prove I was a passenger)
1. The driver was extremely unprofessional and aggressive. He looked at passengers in a threatening way and swore at me in Thai just for asking (four times) to stop for a toilet break. He refused to stop, kept lying by saying “a bit further” or “at the petrol station,” and only pulled over much later when we arrived in Chiang Mai for fuel—not for passengers to get a break. It's completely unacceptable... what a clown
2. He was constantly on his phone, distracted, and not focused on the road. I have no idea how someone like this got hired to drive a passenger vehicle. He gave off the impression of being completely untrained and connected to the company through something else other than merit. Definitely not a professional driver... but rather a random peasant that should have been left selling coconut on the roadside instead of driving a bus.. 🤣
3. When I finally insisted on stopping, so i can wee on the side of the road, he pulled over and pretended to drive away as I exited the bus, as if he was going to leave me behind. He stopped after a few meters, but the attitude and childish games were absolutely unnecessary and dangerous. Total wan**r...
4. He behaved in a very confrontational way, staring at me (rather than the road), clicking his fingers, and clearly trying to provoke me into a conflict. That’s not how a driver should treat passengers. Absolutely disgraceful... complete animal...
5. At the final stop before the airport, he made a show of stepping on passengers’ luggage and throwing it around the boot, while sarcastically asking if we “needed to go somewhere” – as if he didn’t know we were supposed to be dropped at the airport. Completely rude, careless, and disrespectful lady boy, clown 🤡
6. When we finally arrived at the airport, he once again stepped on my luggage and acted aggressively. This kind of behaviour is beyond belief. Drivers like this should be nowhere near customers, let alone driving public transport.. better selling coconut on the roadside.
In conclusion: horrible service, completely unfit driver, and an awful experience from start to finish. I strongly recommend avoiding this company. If possible, rent a car, take a scooter, or choose any other operator. This was not safe, respectful, or professional in any way.
Pai to Chiang Mai, Van Standard, Aya Service (Aya Service), May 9, 2025
MH
Mary HWe arrived very ahead of time
Pai to Chiang Mai, Bus Minivan, Prem Pracha (เปรมประชาขนส่ง), May 2, 2025
SW
Shelley WWe waited for more than 15 minutes after we arrived at the airport. The driver arrived with a car that was not very nice. She had to stop for fuel once we were en route, while we waited in the hot car. She was on her phone the entire time. She didn't provide us with any information at all about the area. We would not recommend this experience.
Pai to Chiang Mai, taxi Comfort 3pax, Go2Trip (Go2Trip), May 1, 2025
HL
Henriette LIt was a good trip.
Pai to Chiang Mai, Bus Minivan, Prem Pracha (เปรมประชาขนส่ง), Apr 28, 2025
AF
Az Fvery windy roads. TAKE TRAVEL SICKNESS MEDICINE
Pai to Chiang Mai, Bus Minivan, Prem Pracha (เปรมประชาขนส่ง), Apr 27, 2025
TS
Tallulah SWas a little so cold but seats were nice and so was staff service
Pai to Chiang Mai, Bus Minivan, Prem Pracha (เปรมประชาขนส่ง), Apr 1, 2025
LM
Laura MDriver was driving crazy, taking the turns very fast and changing speeds. We were getting thrown around in the car. Everyone was sick when we stopped half way. There was no need for the driver to be going so fast. The car was also very hot, the air conditioning was not strong enough.
Pai to Chiang Mai, Bus Minivan, Prem Pracha (เปรมประชาขนส่ง), Mar 13, 2025
JA
James AJourney was fine. Driver was miserable
Pai to Chiang Mai, Van Standard, Aya Service (Aya Service), Mar 7, 2025
BG
Bhavnath GSnooth Ride
Pai to Chiang Mai, Bus Minivan, Prem Pracha (เปรมประชาขนส่ง), Feb 10, 2025
GH
Grace HSometimes the drivers may drive quite fast but this driver was on time but was not reckless or speeding/overtaking.
Pai to Chiang Mai, Bus Minivan, Prem Pracha (เปรมประชาขนส่ง), Feb 9, 2025