DP
Dongyuan PI got the schedule changed unexpectedly, requested to cancel my travel ticket. But it was declined with no refund, even part of ticket fee.
Noi Bai Airport to Quang Ninh, Bus Limousine 10, Ha Lan, Feb 18, 2026
HM
Halil MUnfortunately, when we opened the designated meeting point on Google Maps, it showed the wrong location. Finding a taxi to get there after landing was very difficult, and no taxi driver wanted to take us. Then, a police officer who saw us on the road helped us and ensured our car reached the correct point.
Noi Bai Airport to Quang Ninh, Bus Limousine 10, Ha Lan, Feb 11, 2026
G
Gemma Drive was smooth, car was comfortable and driver was friendly.
Noi Bai Airport to Quang Ninh, taxi Comfort 3pax, Saigon DMC (Công Ty TNHH Saigon Dmc), Jan 10, 2026
I
Ilyana Booked airport transfer for 3 pax and SUV, but our driver came with minivan and he's waiting outside terminal, not the inside after you come out from the immigration gate. I'm so happy with his service, the journey to Halong much better and we managed to nap during the transfer.
Noi Bai Airport to Quang Ninh, taxi SUV 4pax, Saigon DMC (Công Ty TNHH Saigon Dmc), Dec 10, 2025
CS
Christian SThe communication and transport worked out great. The speed and space were more than I expected even though it was fully booked. The only little point to mention: there is a change of cars at a small station in Hanoi where you need to wait - that’s a bit waste of time. But overall it was a good experience that I can recommend…
Noi Bai Airport to Quang Ninh, Bus Limousine, Phuc Xuyen (Phúc Xuyên), Oct 3, 2025
LM
Luis MVery good experience. The driver waited for us long time even though our flight had been delayed
Noi Bai Airport to Quang Ninh, taxi Comfort 3pax, Saigon DMC (Công Ty TNHH Saigon Dmc), Aug 6, 2025
MT
Michael TIt was a very smooth experience. Soon after I booked the car, I received a text confirming the details of my flight in, and soon after that, the name of the driver and details of the car were confirmed. The driver picked us up from the airport and drove us to our hotel in Ha Long Bay, stopping once for food on the way.
Noi Bai Airport to Quang Ninh, taxi Comfort 3pax, Saigon DMC (Công Ty TNHH Saigon Dmc), Jul 27, 2025
KS
Katarzyna SOur flight have issue with schedule but the driver wait for us at,having the plates with our names,which was very helpfull.The trip was in very comfortable car,drive was safe and carefull.Highly recomended
Noi Bai Airport to Quang Ninh, taxi Comfort 3pax, OUROS Travel (Ouros Travel), May 1, 2025
PL
Ponjira LEven though I could not arrive at the boarding pass in time because I was waiting for luggage too long and had an problem with the sim card shop that I bought the sim via only for months. The operators, drivers, and airport securities assisted me to get in the van promptly.
Noi Bai Airport to Quang Ninh, taxi VIP Van 9pax, Grouptour (Công ty du lịch quốc tế Grouptour), Feb 17, 2025
TT
Thomas TFor the most part it was a great experience however it may be some tranlation error as i was told an hour before departure the driver was looking for me but he first showed up 20 minutes before the ride was set to go that being said he was friendly and everything else was great but i do think ther is room for improvement in the structure of how to meet and everything becouse i did think something went wrong my only suggestion for anyone using 12go be ther on time and just keep an eye on the email for instructions but keep calm enjoy a snack while waiting near the arranged area
Noi Bai Airport to Quang Ninh, Bus Express, Hung Duc Quang Ninh, Nov 11, 2024