JL
Jenny LOur second Journey (Mai Chau to Hanoi) with APT Travel was better. This time the driver drove slower, as a small child already got motion sickness in the beginning of the journey. The driver was also on time and we were only 15 min delayed. The van could be still in a better condition, the seats could be more comfy.
Mai Chau to Hanoi, Bus Limousine 9, APT Travel Limousine Bus, Mar 3, 2026
TI
Tim IEverything went according to plan. Driver was kind and could even speak a bit of English. He drove relatively safely I would say.
Mai Chau to Hanoi, Van Van 9pax, Mai Chau Smile Limousine (Mai Châu Smile Limousine), Feb 16, 2026
CD
Chiara DThey told me to be ready at 12:30, but the Van came at 12. Because I wasnt ready, he left again and came back at 12:40. If I would have known that he would come earlier, I would have been prepared :/
Also we waited for about 40min at a bus stop, because a person was late (took a taxi to get to the van). So we arrived later in Hanoi. Other than that it was ok.
Mai Chau to Hanoi, Bus Limousine 9, APT Travel Limousine Bus, Feb 11, 2026
TB
Tjeerd BAt one point we had to change from the bus to another car. Which was a 7 seater, but we had to sit with 8, so wasn’t the most comfortable.
Overall service was fine
Mai Chau to Hanoi, Bus Limousine 9, APT Travel Limousine Bus, Jan 3, 2026
MS
Michaela SThe driver arrive on time.Vehicle was almost empty so we have planty of space. We arrive on time in final destion.
Mai Chau to Hanoi, Bus VIP-Class, Huong Kien Limousine, Dec 4, 2025
JS
Jana Sold van, strong musty smell from ventilation. ventilation vent above my seat broken, could not regulate blowing.
Mai Chau to Hanoi, Van Van 9pax, Manh Kien Limousine, Dec 2, 2025
MZ
Matej ZWe had to wait half an hour before the expected arrival. When we arrived to Hanoi, we waited half hour until another car picked us up to drive us to oir location.
Mai Chau to Hanoi, Bus Limousine 9, VietNam Travel Bus (Việt Nam Travel Bus), Nov 20, 2025
AY
Adam YVery bumpy roads and the driver didn’t care to slow down for any bumps while our seats were shaking uncontrollably . No communication from driver at all during breaks, where we stopped at a gas station where there was no food and dirty toilets.
Mai Chau to Hanoi, Bus VIP-Class, Huong Kien Limousine, Nov 18, 2025
ML
Martina LThe drive itself was okay, but there was several factors which influenced my rating:
1) I booked for 11am and was asked to postpone to 12am
2) The driver returned to Mai Chau after driving 30min to pick up his friend which caused additional delay.
3) We picked up another person on the way so the car was completely full.
4) I've asked the person I was in touch with if there's any compensation possible and didn't get any reply.
5) The drop off was not by the Opera but the GO! market, so you should specify that.
Mai Chau to Hanoi, Bus Limousine 9, Daiichi Travel, Nov 15, 2025
D
D大 The service is not aggressive to contact me for check on WhatsApp. The driver this car has a big delay (1 hour), and speak louder with local passengers as he is driving, crazy bottom to over pass so many cars. Driver does not respected to his work, very amateur.
Mai Chau to Hanoi, Bus Limousine 9, APT Travel Limousine Bus, Nov 8, 2025