OJ
Olivier JThe booking was set, paid and accepted for the 4h41pm and has not been honored. We have had to postpone to the 18h45 train with impact on a connecting transfer. You should not propose and further more accept the paiement for trip that you cannot honored. Having said that the customer service to manage this unexpected cancellation was vey kind and responsive
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Mar 11, 2026
GP
Grace PThis was one of the worst travel experiences I ever had. 24 people were packed onto a 14 seater bus with no aircon, bumpy roads and a reckless driver. Book a train if you can, and if not say your prayers and hope your experience isn’t as bad as ours.
Luang Prabang to Vang Vieng, Van Regional 14pax, Vieng Chaleune (เวียงเจริญ), Mar 11, 2026
AL
Autumn LGreat train comfortable and clean. One problem was for us being a family with young children the last minute confirmation was difficult for us. The email says 18hrs after payment not more than 48hrs before the travel date. For us it was confirmed 15hrs before the train departed and i had to email twice for help. Something to consider if you are a family and want to plan ahead.
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Mar 3, 2026
MF
Marius FReceived the train tickets for the correct date, time and class a few days in advance
Luang Prabang to Vang Vieng, Train Second Class, Laos Group Tour, Feb 25, 2026
ER
Emmanuel RMuch to long to have a confirmation after paying. The announcement stated a 16-hour wait for confirmation, but it ended up being over 50 hours. We had to find another transportation solution.
Luang Prabang to Vang Vieng, Train Second Class, Laos Group Tour, Feb 23, 2026
V
Veenas Even though in the end we got the tickets 12 hours before departure time the whole experience was very stressful. The support wasn’t helpful as the reply to every email was literally the same. Not knowing whether you have tickets confirmed is the last thing you need when traveling with kids. The only advantage of using them as you get seats together.
For the rest of my trip I just booked it directly with LCR App and unfortunately didn’t get seats together.
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Feb 23, 2026
JC
Jude Cvery unorganised everybody was trying to get on , it took 15 mins to get through passport control .
Luang Prabang to Vang Vieng, Train #K11 Second Class Seat, Laos Railway by RG Adventure (RG Adventure ), Feb 22, 2026
AL
Alexandra LNo aircon, a chicken driving with us in the car, uncomfortable
Luang Prabang to Vang Vieng, Van Van, RG Adventure (RG Adventure), Feb 21, 2026
D
Dan Very good
Luang Prabang to Vang Vieng, Train #C85 Second Class Seat, China Railway (中国铁路), Feb 20, 2026
ID
Ines DThe train is really confortable, clean, and fast. Be carefull of bagage security Check, flamable products are not allowed
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Feb 19, 2026