SD
Sarah DGreat experience
Lao Cai to Hanoi, Train VIP Cabin with twin beds, King Sapa Train, Sep 21, 2025
TC
Tarikk CTerrible beds, 12go offer VIP 4 berth cabins but these do not exist and vietnam railsways will essentially tell you too bad and just offer a standard room even though you paid double. Don’t get the pricier tickets as it is a scam, get standard and be prepared for rock hard beds
Lao Cai to Hanoi, Train #SP4 Deluxe Cabin 4x, Fanxipan Express, Sep 20, 2025
NR
Nina RThe woman in Hanoi giving us the tickets tried to get more money from us and others for an "upgrade" for 1 million vnd. She could have given us better berths from the get go but witheld them consciously for a bribe in return! (Also she stole the water and chips from the cabin, although other passengers later joined us!!)This is why we switched to the cheaper baolu! I can definitely recommend them!!! You can even chose a seat! Very transparent and professional, no need for physical tickets!!!! Yay!!
Lao Cai to Hanoi, Train Cabin 4x, Damitrans, Sep 19, 2025
ML
Marc LSo nice do do that trip in that train !
Lao Cai to Hanoi, Train #SP8 Cabin 2x, NewLivitrans Express, Sep 18, 2025
SJ
Steef JWe took a Livitrans sleeper train from sapa to hanoi and the experience was… mixed, to say the least. While the cabin looked decent at first, things quickly turned strange.
At the station, a woman without any uniform approached us offering a cabin upgrade for a lower price. She led us onto the train and showed us the room — which we ultimately declined. Oddly enough, we were placed in the upgraded cabin anyway, for free. Seemed like a hustle that didn’t fully go as planned.
Later, a conductor came by trying to sell us the upper two bunks for cash. It felt sketchy, like an unofficial transaction. On top of that, we could literally smell the toilet from our room — not exactly what you'd expect from a “premium” experience.
Overall, the train got us from A to B, but the constant hustling and lack of transparency were tiring. If you're expecting Western-style service or cleanliness, you’ll likely be disappointed.
*Rating: 2/5
Would only recommend if you manage expectations and don’t mind a bit of chaos.
Lao Cai to Hanoi, Train #SP8 Deluxe Shared 4x, NewLivitrans Express, Sep 18, 2025
MO
Misha OThe air conditioning was very cold and no conductor to help get off 15 people waiting and the cleaner said we must exit at the other end of the carage.On the trip to sapa I had more snacks in the suite.
Over all love being on the train. Highly recommend it.
Lao Cai to Hanoi, Train #SP8 Cabin 2x, NewLivitrans Express, Sep 18, 2025
RK
Richard KPerson responded fast but i didn't exactly receive the information i needed
Lao Cai to Hanoi, Train #SP4 Premium Cabin 2x, Chapa Express, Sep 17, 2025
SV
Sandi VWe enjoyed the both train trips from Hanoi to Sapa and Sapa back to Hanoi. The linen was clean and WC acceptable. The staff were friendly and kind and the day train trip back to Sapa, was beautiful.
Lao Cai to Hanoi, Train #SP8 Cabin 2x, NewLivitrans Express, Sep 16, 2025
NM
Nitai MVery comfortable and efficient
Lao Cai to Hanoi, Train #SP4 Deluxe Cabin 4x, Fanxipan Express, Sep 12, 2025
MC
Michael CWe booked four individual beds to ensure that we, a couple, would have a private cabin experience. We had to collect our tickets not at the station from the carriage operator, but from a lady in a restaurant who initially would only offer us a photograph of two tickets, which we were told to take photos of ourself. This was concerning as we thought it unlikely these would be accepted. We managed to secure paper tickets from the lady an hour later, but on arriving at the train ultimately found that we were in a carriage not affiliated with the operator we had booked with, and that we would be sharing with another couple. Clearly our beds had been sold on and we were told we would need to pay 2 million dong further to secure a private cabin. Very stressful and disappointing. The cabin itself was good but not what we had paid for.
Lao Cai to Hanoi, Train Cabin 4x, Damitrans, Sep 10, 2025