C
Camilo No office in Lao cai. No information to find the tickets. At the end the tickets were held by a kid in a food stand
Lao Cai to Hanoi, Train #SP4 1st Class Sleeper, Sapaly Express, May 29, 2025
MH
Maren HIf you don’t order coffee in the morning (which we would recommend not to do because it was way too sweet) then they don’t wake you up in the morning… we almost missed our stop because the train was very loud and we didn’t hear our alarm 😂
Lao Cai to Hanoi, Train #SP4 1st Class Sleeper, Laman Express, May 24, 2025
PH
Priska HClean train, confortable beds but a lot of noise if you're at one of the extremity of the train.
We paid more for this train and the coffee is not included.
Lao Cai to Hanoi, Train #SP4 Deluxe Sleeper 4x, Chapa Express, May 23, 2025
R
Rob Air conditioner wasn’t working properly so very hot in cabin.. food / beverage service lacking, something very mouldy and stinky in cabin bin
Lao Cai to Hanoi, Train #SP8 VIP Sleeper 4x, Charmy Express, May 22, 2025
BA
Brian AHad to have the back seats … were we last on the pick up?
We were informed that we had “booked” the back seats which was not true at all
As it turned out the trip was ok in the end but a full van an hour late and having to have the back seats was a bit much for someone who suffers claustrophobia
Lao Cai to Hanoi, Train #SP4 VIP Sleeper 4x, Charmy Express, May 20, 2025
PA
Patrice AVip welccoming and escorting to the train. Nice amenities in the cabin but poor serpent due to hard mattress and noisy train
Lao Cai to Hanoi, Train #SP4 VIP Sleeper 4x, Laman Express, May 16, 2025
SW
Solomon WWe are very happy with the outcome.
Lao Cai to Hanoi, Train #SP8 1st Class Sleeper, Family Express, May 13, 2025
SP
Sean PIt was a great experience- didn’t sleep
Much because it was so different to what I am used to experiencing- but if I do it again I think it would be easy to sleep. Staff were very nice and helpful.
Lao Cai to Hanoi, Train #SP4 1st Class Sleeper, Laman Express, May 11, 2025
AS
Alfonso SThe cabin was pretty good and the train not as shaky as some other company we traveled with. That said, they indicate that you have to do the check-in at a restaurant opposite the train station, but it just felt like a "trap" to get you to eat there while waiting, but there's no actual check-in process...after paying for the food, a girl from the restaurant literally just walks you to the train and leaves, something I could have done by myself, so there's literally no reason whatsoever to actually go to that restaurant, although even 12Go says so on the PDF). To be fair, the restaurant was good, but again, no real reason to make you go there at all.
Lao Cai to Hanoi, Train #SP4 1st Class Sleeper, Laman Express, May 7, 2025
SK
Sungjun KIt's my first time using a bed train, but the Vietnamese railway still needs a lot of improvement. No sound insulation.
Lao Cai to Hanoi, Train #SP4 VIP Sleeper 4x, Laman Express, May 5, 2025