S
Stacy Crappy bus. No room left for storage. Threw my bags and now my laptop won't turn on. The AC didn't work. Please make these people learn some english. There is no communication. One young guy wouldn't even let me use google translate. He just keep yelling.
Krabi Airport to Phuket, Bus VIP Minibus, Minibus 1996 (Minibus 1996), Aug 2, 2026
DR
Driton ROrdered a minivan got a minibus which was slow, not as comfortable and noisy.
Krabi Airport to Phuket, Van Minivan, Phantip 1970 (พันทิพย์ 1970), Aug 2, 2026
SO
Sika OIt really felt like a premium service thank you
Krabi Airport to Phuket, Ferry Catamaran, Phi Phi Cabana, Jul 19, 2026
NN
Nyi NI already booked the tickets at 2PM so I was arrived early at terminal and thet changed the bus departure time at 3PM, I can accept that it but when I arrived at that time the staff said that you can wait no.7 line
Krabi Airport to Phuket, Van Shared Minibus, Good Luck Lanta Tour (Good Luck Lanta Tour), Jun 28, 2026
M
Mital It was a worn out vehicle, but since it was empty and i could sleep, i rate it 4 stars. Thankfully there was no issue of baggage and reached Phuket on time
Krabi Airport to Phuket, Bus VIP Minibus, Minibus 1996 (Minibus 1996), May 28, 2026
LW
Lise WDrive was good, uneventful. Driver / conductor were friendly, advising everyone before getting to each stop.
Krabi Airport to Phuket, Van Standard, K and P Travel and Tour (K and P Travel and Tour), May 18, 2026
EL
Erica L12go is legit. I showed the ticket counter worker the QR code I got from email and she gave me the proper ticket for the bus. Seats are tight and not super comfortable. Default recline of the seats is like a negative angle and super uncomfortable, so you need to angle it back
Krabi Airport to Phuket, Van Van + Van, 438 Phuket Krabi Transport (รถตู้สาย 438 ภูเก็ต-กระบี่), Apr 22, 2026
O
Olivia bus was 30 minutes late, very old bus with a weird smell and 70s decorations lol but the seats were roomy. 3 hour journey with no stop and the driver played really loud music but nothing too bad.
Krabi Airport to Phuket, Van Shared Minibus, Good Luck Lanta Tour (Good Luck Lanta Tour), Mar 30, 2026
KM
Kris MWe booked a trip from Krabi Town (Hotel Transfer) to Phuket Bus Terminal 1. Pick up was scheduled for 7am but could be 30 mins early. A songthaew showed at 6:35am at our hotel and drove us off to Phuket Town Bus Terminal where we transferred to the air-conditioned van - scheduled to leave at 7:20am. We showed our 12go eticket to the songthaew driver and then again at the Phuket Town Bus Terminal van counter (who then gave us a paper ticket). The only issue, if you call it that, was we didn't stop for a break along the way. Personally, we didn't need one. Highly recommend this operator.
Krabi Airport to Phuket, Van Van + Van, Jijie Tour and Travel (จีจี้ ทัวร์ แอนด์ ทราเวล), Mar 21, 2026
LD
Louise DI arrived at bus terminal for 10.30am bus departure....waited waited waited....the bus finally departed 11.40..no information issued....i asked a few times....noone was helpful at all...in fact 1 woman who was sitting at the checkin counter next to the one i checked into simply refused to even acknowledge me while i was politley trying to get some info.....so, terrible customer service/communication....
Krabi Airport to Phuket, Van Shared Minibus, Good Luck Lanta Tour (Good Luck Lanta Tour), Mar 21, 2026