CP
Claire PWas very unclear what time we were being picked up and then once we were collected we drove for 30min then stopped for the driver to have a smoke, he then said it was going to be an hour before we started driving again. Also, Selected to be dropped to the Trang A boat station but we stopped about 20min outside of Trang An with no instruction of switching to a new van. When we asked to be taken to Trang An we were told we would have to pay again. Ended up getting a Grab.
Hanoi to Tam Coc, Bus Limousine 11, Duy Khang Limousine, Nov 21, 2025
MS
Milan SBesides asking for the pickup hotel location, there was no other communication. No response when asking if drop off could be made to specific hotel, no response when bus was late to pick up. Also no indication that there would be three buses involved, the highway portion used a "luxury" coach (weak AC, no USB power), while the first and last mile used old minivans, also having to plead for air. Arrived after scheduled time due to late pickup and transfers. From reviews of other companies, this is probably best you can hope for.
Hanoi to Tam Coc, Bus Limousine 11, Duy Khang Limousine, Nov 15, 2025
SR
Sophie RIt was in walking distance from old quarter, good to find. They gave you a little bag with water and cookies. Ist was really on time, online 1h30, comfortable seats.
Hanoi to Tam Coc, Bus Limousine 10, Daiichi Travel, Nov 12, 2025
CS
Caroline SI booked 3 trips with them and all have been perfect. They contact you the day before and ask about the pick up and drop off. They have always been on time.
Hanoi to Tam Coc, Bus VIP 9, Daily Limousine, Oct 25, 2025
FC
Francesca CReally confy
Hanoi to Tam Coc, Bus Limousine 11, Duy Khang Limousine, Oct 19, 2025
AK
Anirudh KExperience was good; correct pickup and drop service, even the return journey was smooth when booked in a hurry.
However, they should provide a whatsapp contact number instead they calling us.
Hanoi to Tam Coc, Bus Limousine 11, Duy Khang Limousine, Oct 10, 2025
MO
Moritz OIt was much too Late and the Communication was very poor. First they asked us Where we want to get droped of just to Theos is out somewhere Else
Hanoi to Tam Coc, Bus VIP 15, Daiichi Travel, Sep 25, 2025
SA
Scott AI mistakenly booked the wrong date, the tour operator rebooked and changed everything for us within minutes. Very good service from them.
Hanoi to Tam Coc, Van VIP, Truly Hagiang, Jun 10, 2025
AB
Adam BThe pick up location wasn't correct. Had to ask locals to find the correct place. Then sat at an office for 35 minutes in the bus waiting for other passengers. Driver drove very unsafe. Overall terrible experience.
Hanoi to Tam Coc, Van VIP, Truly Hagiang, May 24, 2025
CR
Carolina RWe left on time, the van was comfortable. Everything was really good!
Hanoi to Tam Coc, Bus Limousine 11, Duy Khang Limousine, May 23, 2025