LG
Laurent GNot possible to change air conditioning, no individual control panel. Noisy, bed are nit very confortable. We arrived 1 hour late
Hanoi to Sapa Lao Cai, Train #SP7 Deluxe Shared 4x, NewLivitrans Express, Oct 28, 2025
BB
Benjamin BThe air-condition was much too cold! We were not able to reduce it by our own...
Hanoi to Sapa Lao Cai, Train #SP7 Cabin 2x, NewLivitrans Express, Oct 28, 2025
YF
Yi FGreat experience on Chapa Express! The VIP lounge was comfortable and the service provided was great.
Hanoi to Sapa Lao Cai, Train #SP7 Deluxe Sleeper 4x, Chapa Express, Oct 26, 2025
FK
Finja KEverything was great!
Hanoi to Sapa Lao Cai, Train Shared Deluxe Cabin, King Sapa Train, Oct 26, 2025
SL
Stephane LGood communication in the beginning.
For the rest everything bad (timing, cleanliness, confort, ...)
Hanoi to Sapa Lao Cai, Train #SP7 Deluxe Cabin 4x, Fanxipan Express, Oct 26, 2025
VF
Vicki FWe really enjoyed the trip. The beds are hard but that was ok. We had a 2 berth cabin.
The train arrived about 1 hour after the scheduled time which was fine.
Hanoi to Sapa Lao Cai, Train #SP7 Cabin 2x, NewLivitrans Express, Oct 24, 2025
SS
Sascha SOn the voucher it was pointed out to pick up the tickets at gate 2a. That’s a false information. On any random time before departure an employee is seeking for possible guests and handed out the tickets.
No gate 2a. No hints about this procedure. No ticket counter existing. Just no right informations available in front of the ride.
The indicated „Deluxe“-Cabin was just a standard cabin only with another Arrangement of the beds.
The air-conditioning was a killer. Much too cold and without any chance to reduce the operating.
The personal just opened the cabin doors on her own. Even though it was locked from inside the cabin. And without any invitation. An absolutely no-go.
Hanoi to Sapa Lao Cai, Train #SP7 Cabin 2x, NewLivitrans Express, Oct 23, 2025
B
Blackadder Fantastic trip. Only issue we faced was that toilet inside the train did not have water for some time. But other than that slight inconvenience, it was perfect.
Hanoi to Sapa Lao Cai, Train #SP7 Suite Queen Cabin, Chapa Express, Oct 23, 2025
EC
Emma CFollowed the instructions on the ticket voucher and went to the desk. They gave us our ticket and walked us onto the train showing us our bunks. Would recommend
Hanoi to Sapa Lao Cai, Train Cabin 4x, Damitrans, Oct 23, 2025
SP
Sebastien PReally tipical but not very confortable
Hanoi to Sapa Lao Cai, Train #SP7 Deluxe Sleeper 4x, Chapa Express, Oct 22, 2025