RL
Ron LHK Buslines was very helpful with communication and confirmation over Whatsapp. I greatly appreciate their help because I missed my initial bus and they were able to quickly coordinate a Plan B.
Hanoi to Phong Nha, Bus Lower Single Cabin, HK Buslines, Aug 25, 2026
DK
Dawid KThe main bus was great and looked the same as on the picture, but... first they transported us with smaller bus, about which no one has told us before. The smaller bus was for 13 people, but we have driven in 14... Then suddenly driver said finish and no one knew what was going on. We had to go to G8 Open Tour office and there they said we have to wait 0,5h for another bus. I hate that they give no informations.
Hanoi to Phong Nha, Bus VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), Aug 17, 2026
MP
Magdalena PThe trip started surprising by getting a taxi first to get to the point where bus was placed. We were not informed of it. We found out only after we called the operator that the bus was not coming. After taxi picked us up - we didn’t know where we were going. The trip was supposed to start at 7:30 from Hanoi, but it started at 9:00. Then during the trip we stopped randomly at various places with no information why or whether it was a break or not. Once we stopped at mechanic for over 1 hour because who knows why, but all the tires had to be pumped up. Then we stopped in the middle of the highway and waited there for over 30 minutes for another car to drop a woman who joined is on the bus. We were supposed to have 30 minutes lunch break, but after 15 minutes the bus boss said we have to go back. The bus boss also wanted us to double pay for the trip (he had no idea we already paid) and translating to him we already paid took another 15 minutes. Overall, we were supposed to be at 4pm at Phong Nha. We came at 6pm after stressful trip.
Hanoi to Phong Nha, Bus VIP 22, Grouptour (Công ty du lịch quốc tế Grouptour), Aug 8, 2026
LS
Letícia SI really enjoyed the experience. Comfortable bed, clean bus, short stops for the restroom and a snack, and the driver was friendly. I recommend it!
Hanoi to Phong Nha, Bus Sleeper, King Express Bus, Jul 21, 2026
SR
Smadar RSlept like a baby, comfy and clean
Hanoi to Phong Nha, Bus Upper Single Cabin, HK Buslines, Jul 5, 2026
MD
Matthew DSmooth ride
Hanoi to Phong Nha, Bus VIP 22 Sleeper, TP Booking (TP Booking), Jun 30, 2026
YK
Yuki KNot punctual
Hanoi to Phong Nha, Bus VIP 22 Sleeper, TP Booking (TP Booking), Jun 28, 2026
E
Elisa The bus delayed 4 hours on the way. Communication could be improved
Hanoi to Phong Nha, Bus VIP 34, TP Booking (TP Booking), Jun 7, 2026
AM
Amy MVery well organised despite the chaos around the station. The reps worked hard to ensure the right people were on the right buses. We travelled with a 5 and 8 yr old and although the 8 yr old had her own bed I was too anxious to leave her sleeping alone but we both slept fine in the same pod. (Being 163cm helped)
Hanoi to Phong Nha, Bus Lower Single Cabin, HK Buslines, Jun 4, 2026
HP
Holly PCompany had good accommodation and picked us up from our hostel because the pickup point is far from the old quarter. The bus was comfortable but the ride itself was so bumpy. Decent value for the price and was one of the more convient times.
Hanoi to Phong Nha, Bus Sleeper 32, Tan Quang Dung Buslines (Nhà xe Tân Quang Dũng Limousine), Jun 4, 2026
