J
Jupinvictor because of the rain, few seats were totally wet. Lot of water inside of the bus
Hanoi to Mu Cang Chai, Bus Sleeper, Asian Bus Travel, Aug 25, 2026
CA
Chiara ADrivers smoke in the bus
Hanoi to Mu Cang Chai, Bus Semi Sleeper, Grouptour (Công ty du lịch quốc tế Grouptour), Aug 20, 2026
FP
Florence PThe driver arrived 15 minutes in advanced so it was nice ! He drived really good and made one stop for toilets! It took us the time that was planned !
Hanoi to Mu Cang Chai, taxi Sedan 3pax, Mui Ne Private Car, Aug 2, 2026
L
Laurent We had the complète information 48h before the transfer. The driver was there 5 minutes before the scheduled time. The car was so clean looked like new. The driver was very safe. Everything was perfect!
Hanoi to Mu Cang Chai, taxi SUV 5pax, Mui Ne Private Car, Jul 17, 2026
JL
Josua LWe needed more information; for example, we didn't know that we would be driven to the bus and then have to wait there. The communication was poor.
Hanoi to Mu Cang Chai, Bus Semi Sleeper, Grouptour (Công ty du lịch quốc tế Grouptour), Jan 15, 2026
SP
Sebastian PThe driver was smoking and his colleaque who was sitting NEXT to him play lodu musić on phone while night drive.
Hanoi to Mu Cang Chai, Bus Sleeper 45, Luxury Van Limousine (Luxury Van Limousine), Nov 6, 2025
M
Marian If I would not contact operator after 1/2 hour delay, I would be forgotten on pick up point.
Vehicle not in standard as declared. Seats maximum for 1,7, hight otherwise problem.
Is not sleeper but semisleeper, confusing by ordering.
Driver was fine and helpful.
Hanoi to Mu Cang Chai, Bus Sleeper 45, Luxury Van Limousine (Luxury Van Limousine), Nov 3, 2025
YA
Yves AVery late, no information, too crowded.
Hanoi to Mu Cang Chai, Bus Semi Sleeper, Grouptour (Công ty du lịch quốc tế Grouptour), Nov 2, 2025
JA
Jimena AWe were given the address to wait for the bus in Hanoi but we were not told what to expect. We arrived there and there was no bus station or anything about buses, a woman of a shop told us it's the correct place and we should wait. Then a small bus arrived but it was only a transfer to the sleeper bus (also we did not know that, and nobody explained so many of us thought that was the bus that would take us to Mi Cang Chai).
So, we were a bit lost in all the steps. We would have liked a bit more of information about the process.
Hanoi to Mu Cang Chai, Bus Semi Sleeper, Grouptour (Công ty du lịch quốc tế Grouptour), Sep 21, 2025
JA
Joan AI was under the climatizer all night long, so cold alway, they wake up me at 6h on the morning and left us 17km before our destination.. how it’s possible ?!? And for ending I lost my glasses on the bus and they never find them.. they were on my bed.. so very complicated this travel..
Hanoi to Mu Cang Chai, Bus Semi Sleeper, Grouptour (Công ty du lịch quốc tế Grouptour), Sep 15, 2025