ME
Matteo EThe support during the ride was very good, with a guide escorting all passengers to their final destination. However, we changed bus twice, we were offered a boat or cable-car ride and I ended up in a taxi, all of which was not mentioned in the ticket. I reached the airport 45min later than expected, barely on time to go through security.
Hai Phong to Noi Bai Airport, Bus Express + Privat Car, Cat Ba Express (Cát Bà Express), Jul 27, 2026
JS
Joseph SOrganized team, polite staff and very helpful and considerate. Just make sure to always ask the person in charge in every transfer (vehicle), to make sure you'll be taken care of and you won't lose your way.
Hai Phong to Noi Bai Airport, Bus Express + Privat Car, Cat Ba Express (Cát Bà Express), Jun 13, 2026
TK
Takaaki KThe car was clean, and the driver was punctual.
Hai Phong to Noi Bai Airport, taxi Sedan 3pax, Mui Ne Private Car, Apr 25, 2026
SZ
Sanja ZWe got a discounted upgrade for the cable car, the bus was almost empty and we had a lot of space, we got free water and a stop half way. Also we got no additional charge for the private transfer from the airport as our hotel was additinal 30 min away. We highly recoomend it!
Hai Phong to Noi Bai Airport, Bus Express + Privat Car, Cat Ba Express (Cát Bà Express), Feb 7, 2026
AW
Alessia WPhung/Tony was a great conductor. He laid out the plan everyone knew what was happening. Despite juggling , four vehicles in total for transit tony made everything go very smoothly. Everything was ontime, bus ride to the ferry was smooth the great work from the driver. Some people were dropped off for the cable cars, which was included in some people's purchase, while others added it to their itinerary. The rest of us got on the speed boat which went well. Bus ride on the other side was also very calmy we had a toilet break and Tony did his best to get everyone to the destinations on time. Also, accommodating those who change their mind from initial itenerary they paid for. I got to the airport in good time and it's been the best transport so this i've had in the month in have spent in Vietnam. Bus,boat,bus (water provided and toilet break),taxi-A great standard was set. Could not have gone better.
Hai Phong to Noi Bai Airport, Bus Express + Privat Car, Cat Ba Express (Cát Bà Express), Feb 6, 2026
CM
Conor MExcellent service very efficient and on time. Tony was our guide and communicated excellently throughout. Would highly recommend. (Genuine review, not a requested one)
Hai Phong to Noi Bai Airport, Bus Express + Privat Car, Cat Ba Express (Cát Bà Express), Jan 23, 2026
HO
Henk OFitst driver perfect on time
Hai Phong to Noi Bai Airport, taxi SUV 4pax, Saigon DMC (Công Ty TNHH Saigon Dmc), Nov 30, 2025
CD
Caroline DGreat service, on time, fast transfer from bus to taxi in Hanoi to the airport.
Great communication with staff prior and during transfer. Agent contacted me by email the day before to comfim location, time of pickup and flight detail to assure a smooth transfer.
Hai Phong to Noi Bai Airport, Bus Express + Privat Car, Cat Ba Express (Cát Bà Express), Nov 10, 2025
RE
Rieke EIt took long until pick up and the again about an hour untilthevreatvofcthe Group was on Board. Room for luggage was limited
Hai Phong to Noi Bai Airport, Bus Executive, Good Morning Cat Ba Bus (Good Morning Cat ba), Mar 31, 2023