G
Gregory The driver didn't drop me at the assigned location. Instead, he tried to put me on a Grab Bike 6 km away with my Carry-on bad and another bag. I refused and insisted on a Grab car. The Grab dropped me 700m from the desired destination.
Ha Long to Hanoi, Bus Limousine, Cua Ong Limousine (Cửa Ông Limousine), May 17, 2026
PA
Primal AWe were immediately contacted thru WhatsApp by by an agent of Daiichi Travel about our pickup and drop off detail. Our trip was from Halong Bay Cruise Port to Hanoi old quarter.Communication by the agent was excellent and we felt that we were in good hands. The of pick up was done right at the location and on time. Attendant was very professional the way he was communicated and was on time. The bus was very comfortable and journey was very enjoyable. We were offered water throughout the trip and at the rest stop , all were give a lanyard of drive and bus information to ensure we boarded the right bus. Very well arranged and process was well managed. Drop off was on time and we all dropped off to our individual hotels right at the door.
I forgot my backpack with passports and valuables on the overhead rack. I call the bus attendant who was communicated with me prior pick and he kindly delivered my bag to my hotel few minutes later on a motorcycle.
Both attendant and driver was friendly and kind. Highly recommend Daiichi Limo service to anybody who travels to Vietnam and thank you for your service.
Ha Long to Hanoi, Bus Seater, Daiichi Travel, May 12, 2026
D
Darin Bus was on time, only problem we had was picking up two travelers, and they had food that they brought with and the odor of the food was unbearable and vehicle was stinking. The company must not allow it and 90% of us was foreign travellers
Ha Long to Hanoi, Bus Limousine, Cua Ong Limousine (Cửa Ông Limousine), Apr 29, 2026
A
Anna good, but not excellent service
Ha Long to Hanoi, Van Luxury, Halong Travel Limousine, Apr 26, 2026
RG
Rob GPick-up right outside our cruise departure reception area. Comfortable bus and stopped of for refreshments halfway. Best part was dropping us off near to our hotel in Hanoi. Thank you
Ha Long to Hanoi, Bus VIP 18, Daily Limousine, Apr 26, 2026
BD
Bruce DThe bus was about half an hour late and then we stopped for half an hour at a silk and bamboo fabric operator where we had to sit through a 25-minute infomercial on the amazing qualities of bamboo fabrics. Please, just get us to Hanoi. I would pay more for a guarantee that we don't stop for a sales pitch
Ha Long to Hanoi, Bus Seater, King Express Bus, Apr 24, 2026
LE
Laura EDriver and crew were brilliant.
Ha Long to Hanoi, Bus Seater, King Express Bus, Apr 17, 2026
PB
Phatchaya BFabulous service! The limousine was new and well-maintained.
The customer service team (via WhatsApp) provided excellent support in coordinating with the driver. We were able to request hotel pick-up and drop-off, which was very convenient.
The only downside was a slight delay from the scheduled time, but it didn’t affect us much as we weren’t in a rush that day.
Ha Long to Hanoi, Bus Limousine 10, Ha Lan Limousine, Apr 15, 2026
TB
Tiago BThe company waited for us at the airport, even though our flight was delayed by vietjet. But then they took us from the airport to
Ha Long to Hanoi, Bus Seater, Daiichi Travel, Apr 6, 2026
NO
Nadia OGreat customer service! I made a mistake on the booking day and I was easily able to change it.
Ha Long to Hanoi, Bus Seater, Daiichi Travel, Apr 5, 2026