MH
Mark HBus was comfortable, but way too many stops collecting goods and the. Dropping those off on the way. At the end we paid for our own taxi as they were messing us around with the hotel drop off. Managed to get some sleep but not a lot.
Ha Giang to Quang Ninh, Bus Cabin 24, Ha Long Bus Travel, Jun 14, 2026
KF
Karin Fi got picked up around the estimated time. The bus itself was clean as usual. we stopped often to deliver packages and they were pretty loud in the front considering that it's a sleeper bus. I didn't have a blanket for the first one and a half hours and it was really cold i was wondering if the others have a blanket, yes they did, then i asked the assistant "hellor sir can i please have a blanket" and he said yeah 10 minutes because a other woman had to go to the toilet really urgently and he thought i'm asking for the toilet, then i said no i would like a blanket and he fucking ignored me even though I repeatedly said sir, hello, please, like wtf, he for sure heard me. Then I tabbed another guy and asked him and he brought me one. The communication was quite rude and not clear.
Ha Giang to Quang Ninh, Bus Cabin 24, Ha Long Bus Travel, Apr 17, 2026
GM
Gerrit MBus was fine, driver wasn't. Worst ride in 5 months of South East Asia so far. The driver was probably drunk or on some other drugs. He was swerving all over the road and driving like a maniac the whole time. Several near-accidents. Plus 10–15 stops where one of the drivers picked up some stuff from women (maybe money? No idea). There was definitely more going on than just a bus ride.
Ha Giang to Quang Ninh, Bus VIP Luxury 24 Cabin, VietNam Travel Bus (Việt Nam Travel Bus), Mar 26, 2026
A
Adrien The bus was full of people in the alley so very noisy, not great to sleep
And the bus dropped us at the wrong spot, we had to take a 10min taxi to finish the trip that the bus was supposed to make.
Ha Giang to Quang Ninh, Bus Standard, Grouptour (Công ty du lịch quốc tế Grouptour), Mar 24, 2026
CR
Carla RFreezing cold, it was supposed to arrive at 2:30am and arrived at 4:30am, charger and wifi not working
Ha Giang to Quang Ninh, Bus Cabin 24, Ha Long Bus Travel, Feb 3, 2026
OF
Oja FThe main issue was that we had no way of contacting the operator. The pdf showed conflicting info as to the location of the place, and so we were very unsure. The operator was late, so we were afraid we had missed the bus.
Ha Giang to Quang Ninh, Bus Cabin 24, Ha Long Bus Travel, Jan 30, 2026
SD
Simon DIt was a great bus ride. They also picked us up at the hostel which was very convenient.
We only arrived two hours earlier then the planned time, which was a bit annoying as we arrived now in the middle of the night and had to organize a hotel last minute because of it. That was the only downside.
Ha Giang to Quang Ninh, Bus Cabin 24, Ha Long Bus Travel, Dec 11, 2025
R
Richard We booked the overnight 'sleeper' bus.
Herded on like cattle, bus drivers on route to Hanoi talking extremely loudly for much of it so sleep was difficult.
Hanoi to Ha Long, we were placed at the back of the Limousine on the only non reclining seats despite it being 5am and us travelling all night. Everyone else boarded on route.
We were told we must have paid for 'budget' seats despite never being given an option.
Impossible to sleep so arrived at Ha Long utterly exhausted with 3 hours sleep.
Ha Giang to Quang Ninh, Bus VIP 24 + VIP 11, Sapa Discovery Travel, Dec 1, 2025
NS
Netta SThe bus actually picked us up at our hotel which was nice. The ride was ok. Transferred to the limousine was short but my daughter had to sit on my lap for lack of space. The limousine ride was fine. Dropped us off sort of in the middle of a road but it was easy to get a grab from there to our cruise.
Ha Giang to Quang Ninh, Bus VIP 24 + VIP 11, Sapa Discovery Travel, Nov 21, 2025
MA
Maria ADelayed and two medium quality buses instead of only the one that appears in the 12go pagee
Ha Giang to Quang Ninh, Bus VIP 24 + VIP 11, Sapa Discovery Travel, Nov 15, 2025