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Diederick LThe driver drove very fast and dangerously on the mountain roads and honked his horn constantly.
Fortunately, we arrived at the departure point early because the bus had already left. Luckily, someone drove us to the bus, which was already on its way.
Communication is very poor.
Do not travel with HT Travels, it is more of an intermediary company.
Two stars for arriving safely. Otherwise, very poor.
Ha Giang to Cao Bang, Bus Limousine 18, HT Travel, Dec 1, 2025
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Vanessa At the beginning it was still quite funny when it was said we would drive the first 70 kilometers in an old bus and then switch to the limousine. There was still a lunch break for the shaky and chaotic first 70 kilometers, although not actually planned. Then came a promising VIP bus, you might think. However, this was also filled with locals to the top, which is why the term VIP is unfortunately not correct at all.
Ha Giang to Cao Bang, Bus VIP Limousine, Asian Bus Travel, Nov 24, 2025
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Lois Our driver did not speed like a mad man, was extremely cautious of the road conditions. Our ride was a 5 star ride.
Thank you
Ha Giang to Cao Bang, Bus Seater, VietNam Travel Bus (Việt Nam Travel Bus), Nov 17, 2025
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Noah KWe didnt leave for over an hour after the start time. They loaded our luggage into the truck bed of separate dirty vehicle that seemed like its used to transport some machinery or equipment. About halfway we stopped for lunch and one of the cars “broke down” so they switched people around to other cars after a lot of confusing yelling between the drivers. The AC didnt work in one car and none of the USB outlets charged either. We arrived after 11 hours of what is supposed to be roughly 8 hours.
It did however successfully and safely get us to our destination, it just wasn't smooth or fast.
Ha Giang to Cao Bang, Bus Limousine 18, HT Travel, Nov 9, 2025
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Caroline YThe bus was on time and picked us up at the hotel Then the travel was fine et we arrived on time too.
Ha Giang to Cao Bang, Bus Limousine 18, HT Travel, Oct 25, 2025
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Vincent Driver very nice, stopped every 2 hours for toilet and even for lunch . Drived safe.
Ha Giang to Cao Bang, Bus Limousine 18, HT Travel, Sep 22, 2025
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Margot GThe staff was horribly mean and disapointing. The bus was ok
Ha Giang to Cao Bang, Bus Seater, VietNam Travel Bus (Việt Nam Travel Bus), Sep 19, 2025
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Filippo SThe bus company provided false information. Two buses were scheduled for the day, one at 7:30 and one at 8:30. Actually, there was only one, that left two hours late. In all of that, the company didn't offer any explanation at all, leaving us completely in the dark. At one point, they made us change vehicle (it was agreed on) and once again they didn't explain us anything: we found ourselves on a public bus with the driver asking for money. In the end, we arrived to our destination 4 hours late. I need to add, during the drive the AC worked poorly
Ha Giang to Cao Bang, Bus Limousine + Van, HT Travel, Aug 14, 2025
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Lindsay MWe were told to catch the bus at a bus station nearby, but a woman who worked at our hotel called the operator and they came to pick us up right at our hotel! It was a nice added touch, especially since it was pouring rain. We had lots of pickups to do after we got on, which is typical for this type of bus. It's actually pretty fun to watch all the packages come on and off the van. The driver stopped a few extra times when we requested pee breaks, which was also very much appreciated since we were traveling with our kids.
Ha Giang to Cao Bang, Bus VIP 13, Sapa Discovery Travel, Jul 1, 2025
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Martina CAt first, we were supposed to leave at 7:30, but they changed it to 8:30. We were the second ones to be picked up, and then we started picking up the rest of the group, which took an hour, and in the end, we left from right next to our hotel where we had originally been picked up. The driver seemed very unpleasant, and his driving wasn’t very good (he was always on his phone).
Ha Giang to Cao Bang, Bus Limousine 18, Asian Bus Travel, Jun 11, 2025