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Ivan PTerrible experience due to inconsiderate passengers
The bus ride from Fuji to Tokyo was an absolute nightmare. A group of European tourists shouted and talked loudly for the ENTIRE trip, without a single moment of quiet. On top of that, they were eating the whole way — the entire journey.
There was no peace at all. What should have been a relaxing ride became genuinely exhausting. People like this should honestly be put on a blacklist. It completely ruined the trip for everyone around them.
I understand the staff can't always control passengers, but some basic rules or reminders about noise and eating on the bus would go a long way. Very disappointing.
FujiQ Highland to Tokyo, Bus Intercity, Fuji Kyuko ZFJ1, Jul 31, 2026
V
Venetia The bus ride was good, just traffic was bad.
FujiQ Highland to Tokyo, Bus Intercity, Fuji Kyuko ZFJ1, Jul 12, 2026
DH
Dhany HI left my jacket on the bus from Shibuya to Kawaguchiko and it seems no one from 12Go staff that willing to help me to contact the bus operator.
FujiQ Highland to Tokyo, Bus Intercity, Fuji Kyuko ZFJ1, Jun 25, 2026
MD
Mariefrance DConfortable and on time
FujiQ Highland to Tokyo, Bus Intercity, Fuji Kyuko ZFJ1, Jun 18, 2026
NA
Nurul AI was worried at first, travelling with an autistic kid and old woman along, but everything went smoothly thanks to the efficient and nice staffs
FujiQ Highland to Tokyo, Bus Intercity, Fuji Kyuko ZFJ1, May 14, 2026
JS
Julia Sgood, which is disappointing because the traffic jam almost 4 hours
FujiQ Highland to Tokyo, Bus Intercity, Fuji Kyuko ZFJ1, Apr 19, 2026
JS
Jasmin SEverything went well
FujiQ Highland to Tokyo, Bus Intercity, Fuji Kyuko ZFJ1, Dec 25, 2025
LM
Ludovic MNothing to say about the trip itself.
But when arriving at kawaguchiko, the driver didn’t want to open the trunk on both sides. He just opened one side, he ignored me and just replied « NO! » when my wife politely asked to open the other side because our bags where on the other side.
I had to remove all the suitcases which were in front of my bags to access them, and then i had to enter in the trunk and struggle to collect my stuff. My wife had to speak to the driver and tell him that « it was dangerous and bad from him » to act like that for him to finaly decide to open the other side of the bus trunk.
I never leave any comment usually… but this was really pathetic.
FujiQ Highland to Tokyo, Bus Intercity, Fuji Kyuko ZFJ1, Dec 5, 2025
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Nur AWish they can provide charger port in the bus
FujiQ Highland to Tokyo, Bus Intercity, Fuji Kyuko ZFJ1, Nov 7, 2025
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Wouter Near Shibayama heavy traffic, caused delay. Driver did It Ok.
FujiQ Highland to Tokyo, Bus Intercity, Tokyu Transit XTKT, Nov 6, 2025