LG
Leoni GThe driver wanted us to walk the last 3 km with our luggage in the rain because he did not want to drive up a hill. We had to discuss 10 minutes with him and his Manager (?) on the phone. The Man on the phone first also suggested to walk the last miles to the Hotel. When we refused multiple times it was somehow possible to drive up the hill. The Hotel address was indicated on our application for the Trip in advance! Worst customer service we have ever experienced in Thailand.
Ao Nang to Koh Lanta, Van Van + Van, Jijie Tour and Travel (จีจี้ ทัวร์ แอนด์ ทราเวล), Nov 26, 2025
RW
Rory WVan arrived to collect us
Ao Nang to Koh Lanta, Van Van + Ferry, Zest Go, Nov 26, 2025
TC
Taliesen CGot dropped off at a bus station with no information as to what I needed to do next and no help available from anyone at the station, when I eventually got on a bus it was horrendous, with broken seats and seat belts and luggage shoved on top of passengers
Ao Nang to Koh Lanta, Van Van + Van, Torch, Nov 26, 2025
SD
Sadie DDriver arrived 30 mins late. Got us from A to B. However was very cramped in the van with luggage and made multiple stops and switched van once.
Ao Nang to Koh Lanta, Van Van + Van, Jijie Tour and Travel (จีจี้ ทัวร์ แอนด์ ทราเวล), Nov 25, 2025
E
Emilia Bad because I am trying to get my refund from you for doubled booking and not getting any anser that makes sense. You keep sending me mails that I am entitled to refund so should send you screenshots with all info. When I do it your automatic response goes in a loop repeating itself without any sense. But money didn't arrive.
Ao Nang to Koh Lanta, Van Van + Ferry, Krabi Transport and Travel (Krabi Transport and Travel), Nov 25, 2025
LJ
Loes JExcellent. Driver was early for pick up. Beautiful clean car with WiFi. Friendly and good driver. Really comfortable ride.
Ao Nang to Koh Lanta, taxi SUV 4pax, KrabiShuttle (บริษัท อันดามัน เว็บ โฮลดิ้งส์ จำกัด), Nov 24, 2025
WK
Wojciech KOur luggage was wet because of rain.
Ao Nang to Koh Lanta, Ferry Speedboat, Bundhaya Speed Boat (Bundhaya Speed Boat), Nov 23, 2025
R
Ronald Very good service nice helpful staff. Very easy
Ao Nang to Koh Lanta, Ferry Ferry, Ao Nang Travel And Tour, Nov 23, 2025
PS
Patrick STwo passengers were Late, so we have to stop Three times at their Hotel and lost One Hour. Nothing to Report against the driver or company.
Ao Nang to Koh Lanta, Van Van + Ferry, Zest Go, Nov 20, 2025
S
Soraya super relaxed, comfortable and right on time. hotel transfers were also really comfortable and the driver super friendly
Ao Nang to Koh Lanta, Van Van, At Lanta Vacation (แอท ลันตา เวเคชั่น), Nov 19, 2025