SA
Simon AComfortable train. 20 minutes late on 45 minute journey. The wonder of high speed rail.
Vientiane Railway Station to Vang Vieng Railway Station, Train Second Class Seat, Laos Railway by Family Service, Mar 6, 2026
JE
John EI received the train tickets after departure
Vientiane Railway Station to Vang Vieng Railway Station, Train First Class Seat, Laos Railway by Family Service, Feb 25, 2026
B
Bernadette Great service ,train very comfortable,journey was on time .Everything went smoothly.
Thank you
Vientiane Railway Station to Vang Vieng Railway Station, Train #C86 Second Class Seat, China Railway (中国铁路), Feb 6, 2026
PD
Polina D12go send confirmation after my request
Vientiane Railway Station to Vang Vieng Railway Station, Train Second Class Seat, Laos Railway by Family Service, Jan 19, 2026
JK
Jerry KEverything went well. Train was super cool and clean. There was lot of footspace under the train seats, so that was pretty nice 👍 Staff was also very helpful! Thank you for having us
Vientiane Railway Station to Vang Vieng Railway Station, Train #D84 Second Class Seat, China Railway (中国铁路), Dec 27, 2025
AC
Amy CResponded to WhatsApp and sent through images of QR codes for the tickets.
Vientiane Railway Station to Vang Vieng Railway Station, Train Second Class Seat, Laos Group Tour, Dec 23, 2025
KR
Kalyani RAll was good except for the timing. I booked for 12.40pm but I got tickets for 3.40pm. otherwise all good, easy to access. you just need to show your QR code then you go in ready.
Vientiane Railway Station to Vang Vieng Railway Station, Train Second Class Seat, Laos Railway by Family Service, Dec 21, 2025
NA
Natasha AVery smooth and calm transition into the train
Would be good to have more details about the areoles permitted in advance
Many suitcases left in the entrance hall of the train and could be a hazard when on wheels during transit
Vientiane Railway Station to Vang Vieng Railway Station, Train Second Class Seat, Laos Railway by Family Service, Nov 25, 2025
VH
Van HMy train ticket BW4233235 from Luang Prabang to Vientiane on 16/11 at 11:50 was sold out. Your team texted me and suggested to change to later train but we have to take Flight from Vientiane to Ho Chi Minh at 6:30pm. Therefore we ask tor cancellation and refund but there is no confirmation from 12Go officially. The support team reply too slow and didn’t pick up the phone, poor service. How is our booking and refund?
Vientiane Railway Station to Vang Vieng Railway Station, Train #C92 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), Nov 16, 2025
YO
Yaroslav ORoad it self was great, comfortable.
But for some reason for me and my wife were purchased tickets in different couches. And I understand if there was no place in my couch but it was completely empty.
Vientiane Railway Station to Vang Vieng Railway Station, Train #C92 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), Nov 11, 2025