JP
Jitendra PThe train was cancelled. I have been mailing for 3 days. I am not getting any update on that.
My money and time both got wasted. No refund and no response from the team on same.
Lao Cai to Hanoi, Train Cabin 4x, Damitrans, Oct 7, 2025
L
Lukas For this price comman areas should be better. Toilets and sink was dirty. There was no sop.
Cabin was ok, but A/C was really too cold and we couldn't turn it off.
Lao Cai to Hanoi, Train #SP4 1st Class Sleeper, Laman Express, Sep 29, 2025
MC
Malgorzata CThere was no wifi. The space was tiny and a bit run down
Lao Cai to Hanoi, Train Cabin 4x, Damitrans, Sep 28, 2025
MH
Marcel HA great experience, outstanding view on Vietnam!
Lao Cai to Hanoi, Train #SP8 Cabin 2x, NewLivitrans Express, Sep 22, 2025
SD
Sarah DGreat experience
Lao Cai to Hanoi, Train VIP Cabin with twin beds, King Sapa Train, Sep 21, 2025
ML
Marc LSo nice do do that trip in that train !
Lao Cai to Hanoi, Train #SP8 Cabin 2x, NewLivitrans Express, Sep 18, 2025
SJ
Steef JWe took a Livitrans sleeper train from sapa to hanoi and the experience was… mixed, to say the least. While the cabin looked decent at first, things quickly turned strange.
At the station, a woman without any uniform approached us offering a cabin upgrade for a lower price. She led us onto the train and showed us the room — which we ultimately declined. Oddly enough, we were placed in the upgraded cabin anyway, for free. Seemed like a hustle that didn’t fully go as planned.
Later, a conductor came by trying to sell us the upper two bunks for cash. It felt sketchy, like an unofficial transaction. On top of that, we could literally smell the toilet from our room — not exactly what you'd expect from a “premium” experience.
Overall, the train got us from A to B, but the constant hustling and lack of transparency were tiring. If you're expecting Western-style service or cleanliness, you’ll likely be disappointed.
*Rating: 2/5
Would only recommend if you manage expectations and don’t mind a bit of chaos.
Lao Cai to Hanoi, Train #SP8 Deluxe Shared 4x, NewLivitrans Express, Sep 18, 2025
MO
Misha OThe air conditioning was very cold and no conductor to help get off 15 people waiting and the cleaner said we must exit at the other end of the carage.On the trip to sapa I had more snacks in the suite.
Over all love being on the train. Highly recommend it.
Lao Cai to Hanoi, Train #SP8 Cabin 2x, NewLivitrans Express, Sep 18, 2025
RK
Richard KPerson responded fast but i didn't exactly receive the information i needed
Lao Cai to Hanoi, Train #SP4 Premium Cabin 2x, Chapa Express, Sep 17, 2025
SV
Sandi VWe enjoyed the both train trips from Hanoi to Sapa and Sapa back to Hanoi. The linen was clean and WC acceptable. The staff were friendly and kind and the day train trip back to Sapa, was beautiful.
Lao Cai to Hanoi, Train #SP8 Cabin 2x, NewLivitrans Express, Sep 16, 2025