A B Avie B
No wifi, no tv, CR is not good. Faucet not working and it stinks. The bed is not comfortable. Will not book again.
Bus Sleeper, Isarog Line, Nov 2, 2022
M J Mae J
We arrived 2 hrs early at the drop off point.
Bus Elite, Isarog Line, Sep 26, 2022
J P Jessica P
Bus left early and arrived ahead of the estimated time of arrival. There were a few stops and after that it was all smooth sailing.
Bus Elite, Isarog Line, Sep 15, 2022
A V ADENDA V
Driver and conductor are nice but the personnel at ticket/booking station needs to improve the way she talks to her customers.
Bus Regular, Isarog Line, Sep 6, 2022
H V hendrix V
The trip was quite fast been on the destination on time... how ever the conductor and the drivers are not hospitable.and friendly. at first i was struggling with my lugguge as i was placing it in the compartment, the conductor was there and he was just instructing me instead of giving a hands to lift my lugguge. Then on the bus en route. I ask if they can adjust the a/c since it was too cold that time i managed to shut it off but still there are blowers at the sides(up). They just told me that they cannot adjust the temperature anymore...its too cold though. It was my first time riding the Isarog lines(Bus) And well its a good experience riding but i was a little upset about the service of the crew...
Bus Elite, Isarog Line, Sep 6, 2022
T R TINA R
Fairly good. Booking through the website won't allow you to avail senior citizen's discount and choose your preferred seat.
Bus Elite, Isarog Line, Aug 9, 2022
M R Maida R
No senior discount available online
big rate offered online
will never book online again
Bus Sleeper, Isarog Line, Aug 8, 2022
G C Glenmore C
The bus crews are so strict. I humbly request to at least wait for another 10 minutes as my baggage was still in transit along MOA. Unfortunately my request was not granted.
Bus Elite, Isarog Line, Jul 30, 2022
O T Ophalene T
Good but getting insurance and sticker for luggage takes time. But staff was accomodating
Bus Elite, Isarog Line, Apr 14, 2022
Y L YOLANDA L
too cold, overhead is very low on 9, can’t fit in.
Bus Sleeper, Isarog Line, Apr 13, 2022
A V Angelique V
The bus ride was good. Seats are comfortable and spacious. We stopped 2x on the way from Manila to Legazpi. We were on time. The only thing, it is very cold in the bus. Too much!
Bus Elite, Isarog Line, Apr 6, 2022
S K Sibelle K
False advertisement. No snacks and meal and steward. No WIFI
Bus Sleeper, Isarog Line, Apr 3, 2022
C B Clarisse B
No actual terminal. We need to walk to the middle of the highway to get into the bus. No CR in the ticketing office too. Well other than that, basically it's still good there's an office there to accommodate passengers.
Bus Regular, Isarog Line, Jan 21, 2020
E L Emma L
There should be an option to choose seat number upon booking. I booked this bus so i will not be seating with someone i'm not related to. But the seat is pre-assigned.
Bus Elite, Isarog Line, Jan 15, 2020
E S Emelyn S
Bus personnel were kind and helpful. Thank you for the pleasant trip.
Bus Sleeper, Isarog Line, Jan 13, 2020
D T Dannah T
lack of comfort room in terminal station.
Bus Skybus, Isarog Line, Jan 10, 2020
R C Roselyn C
Bus Elite, Isarog Line, Jan 9, 2020
J B JENLIN B
Bus Economy Non AC, Isarog Line, Jan 8, 2020
J B Jennifer B
We have waited too long
Bus Regular, Isarog Line, Jan 5, 2020
C G Carlota G
Hindi accurate yung time sa nabook ko compare dun sa exact time na alis ng barko. from 2pm then changed to 12:30pm. Pag dating ko ng barko walang inisue na ticket sakin dahil late dw ako, samantala dumating ako before 12. Kaya pinaiwan muna ako sa loob ng bus na nasa barko sabi sakin pag umandar na daw yung barko saka ako umakyat. haissstt nakaka disappoint.
Bus Regular, Isarog Line, Jan 2, 2020
M G MARY G
Good terminal, on time travel..check in is perfect
Bus Regular, Isarog Line, Jan 2, 2020
A M Augusto M
The bus left exactly as what time the ticket indicated. Good job! We also arrived on time. Will be using this service again.
Bus Regular WC, Isarog Line, Dec 28, 2019
M V Maria V
delayed trip from 12 hours it took as almost 24 hours travel. although the it wasnt their fault that there are close roads that causes so much traffic at least they can do is organize the terminal so that there is proper waiting area for the passengers..
Bus Regular, Isarog Line, Dec 24, 2019
S T Severo T
Has spacious bed than sleeper bus in the north. With curtain so you will not disturb while you are sleeping.
Bus Sleeper, Isarog Line, Dec 20, 2019
L P LIEZL P
leg reclining is not working.
Bus Elite, Isarog Line, Dec 19, 2019
W L William L
Suggestions for improvement: Bus 801- 1) the seat numbers did not indicate which are the aisle or window seat. 2) USB charging connections very high and not accessible 3) there was an engine defect and we were stopped on the road for 3 hours. Cubao Terminal - 1) male Cr. You call it a "comfort" room? No water and very dirty! 2) terminal is too small for your large operation.
Bus Elite, Isarog Line, Dec 17, 2019
J A Joseph A
Bus Elite, Isarog Line, Dec 12, 2019
L M Leah M
Arrived safely and fast despite the rains we braved through cam sur area. Driver was very careful. Hindi mo maramdaman na tumatakbo ang bus. Also malinis
Bus Elite, Isarog Line, Dec 5, 2019
J F John F
I booked a 20:00 to 9:40 trip to Legazpi as it was perfect for my 11am to 1pm engagement. We arrived Legazpi at almost 1pm! That's a 3 hour delay from the estimated time of arrival which is insane.
I saw a review which said that the sleeper's space was uncomfortable and he/she was only 5'6". I'm almost 6 feet. I'll let your imagination handle that one.
Still thankful for safely arriving in Legazpi though, but I'm not riding this bus line again.
Bus Sleeper, Isarog Line, Dec 1, 2019
X P Xuan P
The bus was 1.5 hours late. The bus ride was good, the airco could have been less cold.
Bus Regular, Isarog Line, Dec 1, 2019
R S Randy S
I got d upper “bed” nside d sleeper bus; space was small: i cant even sit straight as my head is already touching the ceiling yet im only 5’6. Seatbelt was short i cnt even locked it; im an average-size man. “Hallway” was small; 1 person can only pass at a time
Bus Sleeper, Isarog Line, Nov 26, 2019
R S Randy S
I was seated next to a woman who put “herbal oil” before going to sleep; I did not like the smell. There should Be an option to choose seat number; there should also be a rule that man should not be seated next to a woman, unless they are related.
Bus Elite, Isarog Line, Nov 26, 2019
A P Aschyll P
Safe at masarap tulog ko hehe nkapag pahinga ako talaga ng maayos
Bus Sleeper, Isarog Line, Nov 12, 2019
J M Japheth M
Fast and very convenient for there service
Bus Regular, Isarog Line, Nov 11, 2019
S A Serafico A
Great transport. The bus is clean and very comfortable. Bus driver bus staff are very nice. Thank you Bicol Isarog. We will definitely ride here again and again.
Bus Elite, Isarog Line, Oct 30, 2019
J J Jover J
Bus Regular, Isarog Line, Oct 21, 2019
E L Eve L
The bus is like not well maintained its sounds like the engine is gonna give up.
Bus Lazyboy, Isarog Line, Oct 20, 2019
J R Julie R
Nice sleepers, it’s very comfortable but we arrived at 4:45am instead of 7:45, the air conditioning was way too strong, it was freezing in the bus. Driver a bit crazy, it’s moving a lot..when I say moving it’s more like crashing. No pillow or blanket.
Bus Sleeper, Isarog Line, Oct 17, 2019
F F Frizilla F
No delays experienced. The driver drives carefully. Reached my destination earlier than I expected.
Bus Elite, Isarog Line, Oct 7, 2019
M T Melvin T
The reading lamp is automatically turn off while traveling. Please be advise that other passengers do readings.
Bus Lazyboy, Isarog Line, Oct 3, 2019
A A Ariel A
Sira sira yng chair ng ISAROG bus
Bus Lazyboy, Isarog Line, Sep 17, 2019
R S RUBIE S
it is so comfortable..we love it much..we just slept in the trip..feels like a mobile hotel so comfy..when we woke up we arrived already...
Bus Lazyboy, Isarog Line, Sep 1, 2019
C M Cyreene M
Change of bus on the day of travel but did not refund price difference
Bus Skybus, Isarog Line, Sep 1, 2019
L V Leah V
Iam comfortable that I choose Bicol isarog bus. I like it !
The way they drive is very good and smooth. And iam comfortable ,also ????
Bus Elite, Isarog Line, Aug 31, 2019
E M Elisa M
Please put additional safety grill on the upper deck
Bus Sleeper, Isarog Line, Aug 21, 2019
E M Elisa M
Upper deck was scary even there is seatbelt I still feel unsafe. Toilet is dirty.
Bus Sleeper, Isarog Line, Aug 18, 2019
M P Mario P
5 if we had seatbelts. Everything else is fantastic.
Bus Elite, Isarog Line, Aug 14, 2019
M P Mervic P
They pick up passengers along the way kaya tumatagal ang byahe
Bus Regular, Isarog Line, Aug 11, 2019
M A Mary A
???? good job
Bus Elite, Isarog Line, Aug 8, 2019
A A Ariel A
Di makita yng available seat. So ramble/chance pagpili ng seat..
Bus Elite, Isarog Line, Jul 30, 2019