RM
Reena MBoat kept slamming against the waves on the way there and a lot of people were sick. You couldn’t use the toilet and all you could smell was cigarette smoke from above the whole time. Ekajaya cancelled the boats the next day so we had a horrific journey back via Lombok which took around 12 hours. Trying to get a refund via 12go but no response.
Amed to Gili Islands, Ferry Speedboat, Ekajaya Fast Ferry (Eka Jaya Fast Boat), Jul 31, 2025
GS
Georges SMy departure was delayed so that the new timings did not fit with my schedule and I preferred being refund. I was transfered from the Golden Queen Fastboat company to Bookaway, then from Bookaway to 12Go and since more than 1 week now, after having written more than 10 mails and sent all the documents and discussions copies, I still do not have ANY answer. I ask you to answer me for the refund. If not I will refer to my lawyers and diffuse all the contents to my social medias. It is crazy to be considered like that. I am very unsatisfied.
Amed to Gili Islands, Ferry Speedboat, Golden Queen Fast Boat, Jul 30, 2025
CF
Cristina FI bought the tickets, then the company told me the ferry was full so they need to cancel the tickets. 12go did not refund me the money and they do not reply to my emails although I sent to them the evidence of the Company cancelling my tickets
Amed to Gili Islands, Ferry Speedboat, Gili Gili Fastboat, Jul 29, 2025
NA
Nils ABought a ticket to Gili Air. Had 2 Stops on the other gilis so that we were one Hour Late.
The Trip was a Bit shaky but Overall comfortable and Safe.
Amed to Gili Islands, Ferry Speedboat, Karunia Perkasa, Jul 26, 2025
SD
Simon DHalf the time a usually boat takes us, staff were awesome and really friendly. Will always be using this boat in the future
Amed to Gili Islands, Ferry High Speed Ferry, Gili Getaway (Gili Getaway), Jul 25, 2025
AC
Anaelle CThe boat was on time , we can star Outdoor during the trip
Amed to Gili Islands, Ferry Speedboat, Ganggari Fast Boat, Jul 24, 2025
S
Sebastian Captain performed well, boat was on time.
Amed to Gili Islands, Ferry Speedboat, Buyuk Fast Cruise, Jul 19, 2025
YH
Yoachim HAll good, as always with that company.
Leaves and arrives on time, confortable seats, no gasoline smell, nice crew
Amed to Gili Islands, Ferry Speedboat, Wahana Virendra Fast Boat, Jul 18, 2025
MN
Megane NNice trip, I did a nape so no too much bumping
Amed to Gili Islands, Ferry Standard Class, DPrabu Fast Boat, Jul 18, 2025
DO
Dolores OWe've travelled to Gili T many times but this time was by far the best. Boat was new, not overly crowded, air con was working, seats comfortable with plenty leg space. We departed on the dot and arrived 15 minutes earlier. The price was unbeatable at 250k each way.
We were expecting the usual chaos and got pleasantly surprised.
We will definitely travel again with Ganggari.
Amed to Gili Islands, Ferry Speedboat, Ganggari Fast Boat, Jul 18, 2025